Summary
Machine-generated summaryA local authority Council is carrying out preliminary market engagement to understand the current market for cloud-based CRM solutions suitable for a local authority environment. The solution should support improved customer contact, digital service delivery and case management across council services, operating as the multi-channel front-door for access to council services. This is not a call for bids at this stage; suppliers interested in a cloud-based CRM solution may participate in market engagement.
Timing
- Published
Find a Tender Service (UK Cabinet Office / Crown Commercial Service) does not publish a closing date for this notice. See the official notice
Description
Official source
Source: Find a Tender Service (UK Cabinet Office / Crown Commercial Service)
Always verify details on the official notice.
Last verified against Find a Tender Service (UK Cabinet Office / Crown Commercial Service) 3 months ago
Market
Software & IT systems in United Kingdom
- median open notice
- €284,490
More figures
Market context
- open now in Software & IT systems
- 1,836
- median open notice
- €284,490
Who wins in this market
Many suppliersUnited Kingdom · Software & IT systems
- different companies won awards here
- 730
- of the awards went to the three most frequent winners
- 15%
- buyers awarded contracts here
- 505
Based on 1,606 awards with a named winner over the last 3 years. Counted by award, not by value, because lot and framework amounts are not comparable. Concentrated means the three most frequent winners took 65% or more of the awards; many suppliers, under 35% with at least ten different winners.
The buyer in figures
Sheffield City Council
- notices in the register
- 111
- awards
- 79
- awarded in total
- €169.5M
Who wins its contracts
Many suppliers- different companies won its awards
- 59
- of the awards went to the three most frequent winners
- 15%
- of its calls state an estimated value
- 89%
Based on 71 awards with a named winner over the last 3 years. Counted by award, not by value, because lot and framework amounts are not comparable. Concentrated means the three most frequent winners took 65% or more of the awards; many suppliers, under 35% with at least ten different winners.
One dot per award, on the day it was signed, sized by its value. A ring is an award with no published value.
The buyer
Full buyer profileSheffield City Council
Who usually wins this buyer's contracts in this sector
| Company | Wins | Total awarded | Last win |
|---|---|---|---|
| Civica UK Limited | 2 | €606,747 | Sep 2026 |
| Phoenix software limited | 1 | €20.2M | Oct 2026 |
| Content Guru Ltd | 1 | €3.6M | Aug 2026 |
| Microsoft limited | 1 | €929,251 | Oct 2026 |
| Beam up LTD | 1 | €160,500 | Aug 2026 |
Based on 6 awards with a linked company profile over the last 5 years.
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