Summary
Machine-generated summaryThe University of Stuttgart intends to procure and introduce a comprehensive customer relationship management (CRM) system as a SaaS solution operated in the cloud. The scope covers delivery and implementation of the system as described in the specifications and requirements catalogue, including configuration according to defined use cases (workflows), training services, system service for going live, maintenance and support, further developments, and adaptation of the overall system after acceptance. The CRM system will digitally support the strategic relationship management of diverse contact and stakeholder groups, including students, alumni, cooperation partners, sponsors and other stakeholders, consolidating previously decentralised and heterogeneous communication and administration processes into a uniform, data protection compliant digital infrastructure.
Description
Terms of the procedure
- Small firms
- The buyer marks this procedure as suitable for small and medium-sized firms.
As the official notice states them.
Official source
Source: TED - Tenders Electronic Daily (Publications Office of the EU)
Always verify details on the official notice.
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Last verified against TED - Tenders Electronic Daily (Publications Office of the EU) 3 days ago
The buyer
Full buyer profileUniversität Stuttgart
- notices in the register
- 165
- awards
- 82
- awarded in total
- €26.3M
Who wins its contracts
Many suppliers- different companies won its awards
- 65
- of the awards went to the three most frequent winners
- 15%
- of its calls state an estimated value
- 0%
Based on 79 awards with a named winner over the last 3 years. Counted by award, not by value, because lot and framework amounts are not comparable. Concentrated means the three most frequent winners took 65% or more of the awards; many suppliers, under 35% with at least ten different winners.
Competition
- tenders per lot on average (open and restricted procedures)
- 3.2
- of those lots received a single tender
- 48%
- of the awards went to companies based in another country
- 24%
As the official award notices state them, over the last 3 years. Tenders per lot count open and restricted procedures only: in a negotiated procedure or a direct award a single tender is the procedure itself. The country is the one the notice gives for the winner.
One dot per award, on the day it was signed, sized by its value. A ring is an award with no published value.
Awards most often to
3 open tenders right now
Market context
- open now in Business services
- 4,313
- median open notice
- €230,000
Who wins in this market
Many suppliersGermany · Business services
- different companies won awards here
- 1,839
- of the awards went to the three most frequent winners
- 3%
- buyers awarded contracts here
- 1,121
Based on 2,719 awards with a named winner over the last 3 years. Counted by award, not by value, because lot and framework amounts are not comparable. Concentrated means the three most frequent winners took 65% or more of the awards; many suppliers, under 35% with at least ten different winners.
Competition
- tenders per lot on average (open and restricted procedures)
- 8.6
- of those lots received a single tender
- 9%
- of the awards went to companies based in another country
- 3%
- of the tenders came from another country
- 5%
As the official award notices state them, over the last 3 years. Tenders per lot count open and restricted procedures only: in a negotiated procedure or a direct award a single tender is the procedure itself. The country is the one the notice gives for the winner.
Similar tenders
Open now
5
days left
€409,500
est. value
9
days left
€409,500
est. value
Awarded before
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