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Telephony services

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  1. Deadline
  2. Awarded decided in 48 days
  3. Published

Description

Norfolk County Council was seeking a telephony provider to deliver Microsoft Teams Direct Routing (or equivalent) connectivity across two tenants, including SIP trunking, DDI number porting and management, and support for non-geographic numbers and number delivery into our existing contact centre platform. This will include advanced call management and routing via a secure customer portal, including management of non-geographic and DDI ranges, along with Teams analytics and compliance recording capabilities. Additionally, the service will include administration and provisioning tools for Teams users and DDI numbers.

Official source

Source: Contracts Finder (UK Cabinet Office)

Always verify details on the official notice.

Last verified against Contracts Finder (UK Cabinet Office) 2 days ago

Documents on Contracts Finder (UK Cabinet Office) (English)

View the official notice

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Market context

Avg. open tender · Postal & telecommunications services
€13,458,162
885 open across Europe right now 98% below sector average
Buyer track record on Aperlena
47 notices tracked · 35 awarded
€1,722,021 in awarded contracts

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