Description

Norfolk County Council was seeking a telephony provider to deliver Microsoft Teams Direct Routing (or equivalent) connectivity across two tenants, including SIP trunking, DDI number porting and management, and support for non-geographic numbers and number delivery into our existing contact centre platform. This will include advanced call management and routing via a secure customer portal, including management of non-geographic and DDI ranges, along with Teams analytics and compliance recording capabilities. Additionally, the service will include administration and provisioning tools for Teams users and DDI numbers.

Source officielle

Source : Contracts Finder (UK Cabinet Office)

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Dernière vérification auprès de Contracts Finder (UK Cabinet Office) il y a 2 jours

Documents sur Contracts Finder (UK Cabinet Office) (anglais)

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