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TED - Tenders Electronic Daily (Publications Office of the EU) verified 1 week ago Contract award

Polska - Usługi w zakresie konserwacji i napraw oprogramowania - Świadczenie usługi wsparcia utrzymania posiadanego przez ZUS systemu telefonicznej obsługi klientów

Awarded Poland Warszawski stołeczny IT services

Buyer Zakład Ubezpieczeń Społecznych

€3.8M awarded value · €3,845,702

Key facts

Awarded
Procedure
Open procedure
  1. Awarded
  2. Published
  3. Contract ends, estimated January 2029
View the official notice Watch this tender

This contract runs about 36 months, so it is back on the market around January 2029. Log in

Awarded to

Damovo Polska Sp. z o.o.

Awarded value
€3,845,702
Award date
Record with this buyer
1 first contract from this buyer in the register
Back on the market
Jan 2029 How we know

When this contract comes back

estimated from the stated duration

This contract runs about 36 months, so it is back on the market around January 2029.

Every contract expiring, on the radar

Description

1. świadczenie usługi wsparcia posiadanego przez ZUS systemu telefonicznej obsługi klientów obejmujące: 1.1. Usługę opieki serwisowej, 1. 2. Usługę wsparcia utrzymania, 2. przedłużenie subskrypcji/licencji dla Oprogramowania standardowego, o którym mowa w Rozdziale II w części pn. „Lista licencji” opis przedmiotu zamówienia stanowiącego Załącznik nr 7 do SWZ wraz z instalacją oraz uruchomieniem subskrypcji/licencji umożliwiających korzystanie z Systemu CKK na cały okres umowy, 3. przekazanie utrzymania Systemu CKK Zamawiającemu lub nowemu Wykonawcy w formie konsultacji w wymiarze maksymalnie 20 dni (po 8 godzin dziennie). Zamawiający zobowiązuje się wykorzystać 10 dni. 4. realizacja Usług dodatkowych, 5. Szczegółowy opis przedmiotu zamówienia stanowi Załącznik nr 7 do SWZ.

Official source

Source: TED - Tenders Electronic Daily (Publications Office of the EU)

Always verify details on the official notice.

Report an error in this notice

Last verified against TED - Tenders Electronic Daily (Publications Office of the EU) 1 week ago

What this buyer has paid before

Based on 11 comparable contracts this buyer awarded in this sector over the last 4 years.

This award
€3.8M
Median award
€899,728
Middle half of past awards
€446,045 to €3.5M

The award is larger than three in four past awards.

Most recent awards

Award values as published by the official sources. Use them as a guide, not a rule: scope, lots and duration differ between contracts.

Zakład Ubezpieczeń Społecznych

Poland

notices in the register
652
awards
216
awarded in total
€587.8M

Who wins its contracts

Many suppliers
different companies won its awards
147
of the awards went to the three most frequent winners
7%
of its calls state an estimated value
2%

Based on 184 awards with a named winner over the last 3 years. Counted by award, not by value, because lot and framework amounts are not comparable. Concentrated means the three most frequent winners took 65% or more of the awards; many suppliers, under 35% with at least ten different winners.

Competition

tenders per lot on average (open and restricted procedures)
2.6
of those lots received a single tender
29%
of the awards went to companies based in another country
0%

As the official award notices state them, over the last 3 years. Tenders per lot count open and restricted procedures only: in a negotiated procedure or a direct award a single tender is the procedure itself. The country is the one the notice gives for the winner.

One dot per award, on the day it was signed, sized by its value. A ring is an award with no published value.

Awards most often to

  1. UpWare Sp. z o.o. 6 awards €8.6M
  2. Integrated Solutions Sp. z o.o. 4 awards €4.6M
  3. Trafford IT Sp. z o.o. Sp. K. 3 awards €16.5M

12 open tenders right now

Market context

open now in IT services
3,256
median open notice
€546,538

Who wins in this market

Many suppliers

Poland · IT services

different companies won awards here
1,221
of the awards went to the three most frequent winners
9%
buyers awarded contracts here
1,142

Based on 2,629 awards with a named winner over the last 3 years. Counted by award, not by value, because lot and framework amounts are not comparable. Concentrated means the three most frequent winners took 65% or more of the awards; many suppliers, under 35% with at least ten different winners.

Competition

tenders per lot on average (open and restricted procedures)
2.4
of those lots received a single tender
56%
of the awards went to companies based in another country
2%
of the tenders came from another country
3%

As the official award notices state them, over the last 3 years. Tenders per lot count open and restricted procedures only: in a negotiated procedure or a direct award a single tender is the procedure itself. The country is the one the notice gives for the winner.

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