Summary
Machine-generated summaryAnchor Hanover Group, England's largest not-for-profit provider of housing and care for older people, operating 120 care homes serving over 6000 residents, is procuring a replacement for its legacy incident management solution. The solution must support consistent, auditable, insight-led capture, triage, investigation, oversight and learning for incidents, safeguarding concerns, complaints, compliments and quality events across England. Requirements include end-to-end case management, timely escalation, regulatory reporting, action tracking and enterprise-level insight, operating across multiple homes, regions and central support functions, with integration to retained digital care planning, medication management, workforce, resident, finance, document management and enterprise reporting systems. Both specialist best-of-breed solutions and broader care governance platforms are sought.
Description
Official source
Source: Find a Tender Service (UK Cabinet Office / Crown Commercial Service)
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Last verified against Find a Tender Service (UK Cabinet Office / Crown Commercial Service) 1 hour ago
The buyer
Full buyer profileAnchor Hanover Group
- notices in the register
- 39
- awards
- 31
Who wins its contracts
Many suppliers- different companies won its awards
- 24
- of the awards went to the three most frequent winners
- 28%
Based on 29 awards with a named winner over the last 3 years. Counted by award, not by value, because lot and framework amounts are not comparable. Concentrated means the three most frequent winners took 65% or more of the awards; many suppliers, under 35% with at least ten different winners.
One dot per award, on the day it was signed, sized by its value. A ring is an award with no published value.
This buyer has no award history in this sector yet. Usual winners, Software & IT systems - United Kingdom
| Company | Wins | Total awarded | Last win |
|---|---|---|---|
| SOFTCAT PLC | 72 | €56.6M | Oct 2026 |
| COMPUTACENTER (UK) LIMITED | 49 | €9.1M | Sep 2026 |
| Computacenter | 31 | €16.6M | Sep 2026 |
| Civica UK Limited | 29 | €8.6M | Oct 2026 |
| PHOENIX SOFTWARE LIMITED | 26 | €85.2M | Sep 2026 |
Based on 1026 awards with a linked company profile over the last 2 years.
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Market context
- open now in Software & IT systems
- 3,146
- median open notice
- €545,827
Who wins in this market
Many suppliersUnited Kingdom · Software & IT systems
- different companies won awards here
- 523
- of the awards went to the three most frequent winners
- 15%
- buyers awarded contracts here
- 372
Based on 1,005 awards with a named winner over the last 3 years. Counted by award, not by value, because lot and framework amounts are not comparable. Concentrated means the three most frequent winners took 65% or more of the awards; many suppliers, under 35% with at least ten different winners.
Change history
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- Estimated value
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Was:
€3,528,042 - Now: €3,541,076
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