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TED - Tenders Electronic Daily (Publications Office of the EU) verified 6 hours ago Contract award

Deutschland - IT-Dienste: Beratung, Software-Entwicklung, Internet und Hilfestellung - SV-KTR-260422-001, Managed Service für Software B2B by Practice

Awarded Germany Oberbayern IT services

Buyer SWM Services GmbH

Key facts

Published
Procedure
Negotiated procedure
  1. Published
  2. Awarded pending

TED - Tenders Electronic Daily (Publications Office of the EU) does not publish the date of this award. See the official notice

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Awarded to

CONUTI GmbH

Bids received
2
Record with this buyer
1 first contract from this buyer in the register

Description

Managed Service für Software B2B by Practice bestehend aus fachlicher Betreuung und Bereitschaft (24/7-Service) Fachliche Betreuung: -Tägliches Monitoring der B2Bs hinsichtlich Nachrichten, Jobs, Queues und Systemfehler -Ticketbearbeitung von Incidents und Fehlern sowie Umsetzung von Change-Requests -Fehleranalyse und Störungsbehebung im operativen Geschäft, einschließlich Nachrichten-Clearing und Jobabbrüchen -Beratung, Analyse und Erarbeiten von Lösungen sowie deren Umsetzung bei Fachfragen und Analyse, Konzeption und Umsetzung neuer Anforderungen -Anpassungen im Customizing, wie Einrichtung von Routing-Regeln und Anbindung neuer Ablagen -Durchführung von Schulungen für Anwender und Administratoren -Koordination mit dem Hersteller bei Validierungsthemen und Mapping-Fehlern -Beratung, Analyse und Erarbeiten von Lösungen sowie deren Umsetzung beim Formatwechsel, einschließlich Einbindung neuer Validationsinhalte und Anpassungen im Routing Bereitschaft (24/7-Service): -Technische Bereitschaft außerhalb der Servicezeiten, inklusive Wochenenden und Feiertage -Einrichtung und Betreuung eines Anwendungsmonitorings (CBIC), sowohl technisch als auch fachlich -Alarmierung bei Überschreitung festgelegter Schwellwerte -Im Fehlerfall, Reaktion innerhalb von zwei Stunden und sofortige Störungsbehebung -Beratung zu Optimierungsmaßnahmen zur Vermeidung zukünftiger Störungen

Official source

Source: TED - Tenders Electronic Daily (Publications Office of the EU)

Always verify details on the official notice.

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Last verified against TED - Tenders Electronic Daily (Publications Office of the EU) 6 hours ago

What this buyer has paid before

Based on 5 comparable contracts this buyer awarded in this sector over the last 4 years.

Median award
€1
Middle half of past awards
€0 to €815,000

TED - Tenders Electronic Daily (Publications Office of the EU) publishes no value for this notice, so it has no mark on the scale. The official documents may state one.

Most recent awards

Award values as published by the official sources. Use them as a guide, not a rule: scope, lots and duration differ between contracts.

SWM Services GmbH

Germany

notices in the register
179
awards
74
awarded in total
€64.8M

Who wins its contracts

Many suppliers
different companies won its awards
63
of the awards went to the three most frequent winners
8%
of its calls state an estimated value
0%

Based on 65 awards with a named winner over the last 3 years. Counted by award, not by value, because lot and framework amounts are not comparable. Concentrated means the three most frequent winners took 65% or more of the awards; many suppliers, under 35% with at least ten different winners.

Competition

tenders per lot on average (open and restricted procedures)
6.2
of those lots received a single tender
3%
of the awards went to companies based in another country
3%

As the official award notices state them, over the last 3 years. Tenders per lot count open and restricted procedures only: in a negotiated procedure or a direct award a single tender is the procedure itself. The country is the one the notice gives for the winner.

One dot per award, on the day it was signed, sized by its value. A ring is an award with no published value.

Awards most often to

  1. BAUSCHUTZ GMBH & CO. KG 2 awards
  2. Hallertauer Landschaft GmbH & Co. KG 2 awards
  3. Landis+Gyr GmbH; EMH metering GmbH & Co. KG; Apator GmbH; EFR GmbH; DZG Metering GmbH; eBZ GmbH 1 award €6.5M

57 open tenders right now

Market context

open now in IT services
7,241
median open notice
€885,740

Who wins in this market

Many suppliers

Germany · IT services

different companies won awards here
1,668
of the awards went to the three most frequent winners
4%
buyers awarded contracts here
1,061

Based on 2,570 awards with a named winner over the last 3 years. Counted by award, not by value, because lot and framework amounts are not comparable. Concentrated means the three most frequent winners took 65% or more of the awards; many suppliers, under 35% with at least ten different winners.

Competition

tenders per lot on average (open and restricted procedures)
8.5
of those lots received a single tender
18%
of the awards went to companies based in another country
5%
of the tenders came from another country
3%

As the official award notices state them, over the last 3 years. Tenders per lot count open and restricted procedures only: in a negotiated procedure or a direct award a single tender is the procedure itself. The country is the one the notice gives for the winner.

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