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Aperlena

TED - Tenders Electronic Daily (Publications Office of the EU) verified 2 days ago Contract notice

Germany - Help desk and support services - Contractor for 1st level IT support - PR1250264-9940

Original Deutschland - Help-Desk und Unterstützungsdienste - Dienstleiter für IT-Support 1st Level - PR1250264-9940

Open Germany Oberbayern IT services

Buyer Fraunhofer-Gesellschaft - Einkauf B12

22 days left

Key facts

Closes
10:00 (UTC+1)
Competition
Open race
  1. Published
  2. Today
  3. Deadline open for 31 days
  4. Awarded pending

Bidding window

31 days from publication to deadline

Usual length

Notices of this kind (Germany, open procedure, above the EU threshold) give a median of 31 days, half of them between 28 and 34 days, based on 83,623 notices of the last two years.

This buyer usually gives 28 days (median of its last 231 calls for tender).

View the official notice Watch this tender

If the deadline moves or the notice is corrected, we email you. Log in

The Aperlena Verdict

Open race

No supplier dominates: 21 different companies have won the last 25 comparable contracts from this buyer over 5 years. This is a genuinely open race.

Based on 25 comparable awards by this buyer in this sector over 5 years. Every verdict is recorded before the outcome and graded against the award notice. How we score ourselves.

Summary

Machine-generated summary

Procurement of a contractor for 1st level IT support services. The contract runs from 1 April 2027 to 31 March 2029, with an option to extend twice by 12 months each, for a maximum total duration of 48 months. An onboarding month is scheduled from 1 March 2027 to 31 March 2027. The extension options cover year 3 (1 April 2029 to 31 March 2030) and year 4 (1 April 2030 to 31 March 2031). An option to expand the place of deployment is included.

Description

Dienstleiter für IT-Support 1st Level Vertragslaufzeit 01.04.2027 - 31.03.2029 mit der Option auf Verlängerung um zweimal 12 Monate. Maximale Gesamtlaufzeit 48 Monate. Einarbeitungsmonat 01.03.2027 - 31.03.2027. Option Verlängerung Jahr 3 vom 01.04.2029 - 31.03.2030. Option Verlängerung Jahr 4 vom 01.04.2023 - 31.03.2031 Option Erweiterung Einsatzort

Bid or no-bid?

Six questions before you commit a team. Under each one, what the register holds on it. The answers are yours.

  1. In your favour:

    Do we meet every eligibility criterion?

    Open procedure: any interested supplier may submit a bid.

    Above the EU threshold: open to companies from any EU country.

  2. Your call:

    Can we deliver this with the team we have?

    The register holds nothing on this. The official documents will.

  3. Your call:

    Do we have two comparable references?

    Comparable work is in IT services.

  4. In your favour:

    Is the deadline realistic for a proper offer?

    22 days left, 16 of them working days.

  5. Your call:

    Is there a margin at the likely winning price?

    In this country this kind of contract is usually awarded for between €249,892 and €1.2M.

  6. In your favour:

    Do we know this buyer?

    21 different companies won the last 25 comparable contracts.

Can I bid?

  • Open procedure: any interested supplier may submit a bid. Above the EU threshold: open to companies from any EU country.
  • The notice is written in German.
  • Certificates from another EU country? Check the equivalents on eCertis

Official source

Source: TED - Tenders Electronic Daily (Publications Office of the EU)

Always verify details on the official notice.

Report an error in this notice

Last verified against TED - Tenders Electronic Daily (Publications Office of the EU) 2 days ago

What this market pays

The buyer has too few awards of its own in this sector, so this is the range of the last 774 awards for IT services in Germany.

Median award
€495,044
Middle half of past awards
€249,892 to €1.2M

TED - Tenders Electronic Daily (Publications Office of the EU) publishes no value for this notice, so it has no mark on the scale. The official documents may state one.

Award values as published by the official sources. Use them as a guide, not a rule: scope, lots and duration differ between contracts.

Fraunhofer-Gesellschaft - Einkauf B12

Germany

notices in the register
701
awards
322
awarded in total
€1.3M

Who wins its contracts

Many suppliers
different companies won its awards
225
of the awards went to the three most frequent winners
6%
of its calls state an estimated value
0%

Based on 283 awards with a named winner over the last 3 years. Counted by award, not by value, because lot and framework amounts are not comparable. Concentrated means the three most frequent winners took 65% or more of the awards; many suppliers, under 35% with at least ten different winners.

Who usually wins this buyer's contracts in this sector

Company Wins Total awarded Last win
SAP Deutschland SE & Co. KG 3 Oct 2026
IBM Deutschland GmbH 2 Sep 2026
Planon GmbH 2 Jul 2026
accompio CorpTec GmbH 1 Aug 2025
ADDITIVE GmbH 1 Sep 2025

Based on 25 awards with a linked company profile over the last 5 years.

162 open tenders right now

Market context

TED - Tenders Electronic Daily (Publications Office of the EU) publishes no value for this notice, so it cannot be placed among the open notices of its sector. The official documents may state one.

open now in IT services
7,176
median open notice
€885,740

Who wins in this market

Many suppliers

Germany · IT services

different companies won awards here
1,652
of the awards went to the three most frequent winners
4%
buyers awarded contracts here
1,054

Based on 2,541 awards with a named winner over the last 3 years. Counted by award, not by value, because lot and framework amounts are not comparable. Concentrated means the three most frequent winners took 65% or more of the awards; many suppliers, under 35% with at least ten different winners.

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22 days left

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