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TED - Tenders Electronic Daily (Publications Office of the EU) verified 4 minutes ago Contract notice

Germany - IT services: consulting, software development, internet and support - UC_DL_2026

Original Deutschland - IT-Dienste: Beratung, Software-Entwicklung, Internet und Hilfestellung - UC_DL_2026

Open Germany Oberbayern IT services

Buyer Max Planck Information and Technology (MaxIT)

7 days left

Key facts

Closes
12:00 (UTC+2)
Estimated value
€2
Procedure
Open procedure
  1. Published
  2. Today
  3. Deadline open for 8 days
  4. Awarded pending

Bidding window

7 days from publication to deadline

Shorter than usual

Notices of this kind (Germany, open procedure, above the EU threshold) give a median of 31 days, half of them between 28 and 34 days, based on 84,618 notices of the last two years. Fewer days than three in four comparable notices. Check the documents early and ask questions before the clarification deadline.

This buyer usually gives 30 days (median of its last 11 calls for tender).

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Summary

Machine-generated summary

This EU-wide procurement covers operation, support, project and update services for central unified communications and collaboration platforms. It is divided into two lots. Lot 1 covers telephony services for the existing central Cisco VoIP infrastructure, including supplementary components such as switchboard solutions, DECT, fax and alerting services, with an estimated net volume of EUR 2.154 million and a framework ceiling of EUR 2.585 million net. Lot 2 covers video conferencing with telephony functions for the central Webex cloud platform and the planned Microsoft Teams or Microsoft 365 solution, with an estimated net volume of EUR 1.981 million. Providers must ensure second-level user support and develop the environments through requests for change and projects. For video conferencing, the migration from Webex to Microsoft Teams is additionally supported.

Description

Gegenstand der vorgesehenen Vergabe ist die Ausschreibung von Betriebs-, Support-, Projekt- und Fortschreibungsleistungen für zentrale Unified-Communication- und Kollaborations-plattformen. Hierzu zählen insbesondere für den Bereich Telefonie die bestehende zentrale Cisco-VoIP-Infrastruktur einschließlich ergänzender Kommunikationskomponenten (u. a. Vermittlungsstellenlösungen, DECT, Fax- und Alarmierungsdienste) sowie für den Bereich Video Conferencing (mit Telefonie- Funktionen) die zentrale Webex-Cloudplattform und künftig vorgesehene Microsoft Teams Lösung beziehungsweise Microsoft 365. Der Vergabegegenstand unterteilt sich in 2 Lose. Im Folgenden werden die vertragsgegenständlichen Leistungen und zugehörigen Rahmenbedingungen für den Bereich Unified Communications für folgende Leistungsbereiche spezifiziert: Mit dem hier gegenständlichen EU-weiten Vergabeverfahren werden zwei Leistungserbringer ausgewählt, die für die unterschiedlichen Leistungsbereiche in Los 1 und Los 2 jeweils: - über fundiertes Hersteller- und Systemwissen verfügen und den Betrieb der jeweiligen Anwendungsinfrastruktur und -lösung insb. im Rahmen eines Second-Anwendersupports sicherstellen und - die Funktions- und Nutzungsmöglichkeiten der eingesetzten Umgebungen im Rahmen von notwendigen Requests for Change (technisch oder fachlich) und Projekten erhalten und weiterentwickeln. Für den Leistungsbereich Videoconferencing wird zusätzlich die Migration bzw. der Technologiewechsel von Webex zu Microsoft Teams fachlich und technisch unterstützt. Die Leistungsbereiche sind ausgiebig in Abschnitt 1.5 für Los 1 und 1.6 für Los 2 beschrieben. Für Los 1 - Dienstleistungen im Bereich VoIP wird ein geschätztes Auftragsvolumen von 2,154 Mio. € netto erwartet. Der Höchstwert der Rahmenvereinbarung beträgt 2,585 Mio. € netto. Für Los 2 - Dienstleistungen im Bereich Video Conferencing (mit Telefonie-Funktionen) wird ein geschätztes Auftragsvolumen von 1,981 Mio. € netto erwartet. Der Höchstwert der Rahmenvereinbarung beträgt 2,377 Mio. € netto. Gegenstand der vorgesehenen Vergabe ist die Ausschreibung von Betriebs-, Support-, Projekt- und Fortschreibungsleistungen für zentrale Unified-Communication- und Kollaborationsplattformen. Hierzu zählen insbesondere für den Bereich Telefonie die bestehende zentrale Cisco-VoIP-Infrastruktur einschließlich ergänzender Kommunikationskomponenten (u. a. Vermittlungsstellenlösungen, DECT, Fax- und Alarmierungsdienste) sowie für den Bereich Video Conferencing (mit Telefonie-Funktionen) die zentrale Webex-Cloudplattform und künftig vorgesehene Microsoft Teams Lösung beziehungsweise Microsoft 365. Zur Ermittlung der Wirtschaftlichkeitskennzahl werden sowohl Angaben zu den Preisen als auch zu Leistungskriterien und zur fachlichen Qualifikation des eingesetzten Personals herangezogen, Näheres siehe Anlage E.1

Bid or no-bid?

Six questions before you commit a team. Under each one, what the register holds on it. The answers are yours.

  1. In your favour:

    Do we meet every eligibility criterion?

    Open procedure: any interested supplier may submit a bid.

    Above the EU threshold: open to companies from any EU country.

  2. Your call:

    Can we deliver this with the team we have?

    Estimated at €2.

  3. Your call:

    Do we have two comparable references?

    Comparable work is in IT services.

  4. Check this first:

    Is the deadline realistic for a proper offer?

    7 days left, 6 of them working days.

  5. Your call:

    Is there a margin at the likely winning price?

    In this country this kind of contract is usually awarded for between €249,925 and €1.2M.

  6. Your call:

    Do we know this buyer?

    The buyer has 16 notices in the register and no pattern of winners yet.

Can I bid?

  • Open procedure: any interested supplier may submit a bid. Above the EU threshold: open to companies from any EU country.
  • The notice is written in German.
  • Certificates from another EU country? Check the equivalents on eCertis

Official source

Source: TED - Tenders Electronic Daily (Publications Office of the EU)

Always verify details on the official notice.

Report an error in this notice

Last verified against TED - Tenders Electronic Daily (Publications Office of the EU) 4 minutes ago

View the official notice

Expected award price

likely award for this notice, from its published estimate of €2
€2 to €2

Comparable awards in this country and sector came in at a median of 100% of their published estimate, half of them between 93% and 107%, based on 79 awards of the last 3 years.

Each award is compared with the estimate of the same lots, framework agreements excluded. A published estimate may include options and renewals, so an award under it is not always a discount.

What this market pays

The buyer has too few awards of its own in this sector, so this is the range of the last 778 awards for IT services in Germany.

This notice
€2
Median award
€498,616
Middle half of past awards
€249,925 to €1.2M

The estimate is smaller than three in four past awards.

Award values as published by the official sources. Use them as a guide, not a rule: scope, lots and duration differ between contracts.

The buyer

Full buyer profile

Max Planck Information and Technology (MaxIT)

Germany

notices in the register
16
awards
5

Who wins its contracts

of its calls state an estimated value
45%

This buyer has no award history in this sector yet. Usual winners, IT services - Germany

Company Wins Total awarded Last win
Telekom Deutschland GmbH 54 €219.2M Oct 2026
SoftwareONE Deutschland GmbH 25 €4.8M Jul 2026
adesso SE 24 €1.1M Sep 2026
SVA System Vertrieb Alexander GmbH 23 €5.0M Oct 2026
SAP Deutschland SE & Co. KG 20 €20.6M Oct 2026

Based on 2570 awards with a linked company profile over the last 2 years.

3 open tenders right now

Market context

Among the smallest open notices in IT services across Europe.

open now in IT services
7,244
median open notice
€885,740

Who wins in this market

Many suppliers

Germany · IT services

different companies won awards here
1,668
of the awards went to the three most frequent winners
4%
buyers awarded contracts here
1,061

Based on 2,570 awards with a named winner over the last 3 years. Counted by award, not by value, because lot and framework amounts are not comparable. Concentrated means the three most frequent winners took 65% or more of the awards; many suppliers, under 35% with at least ten different winners.

Competition

tenders per lot on average (open and restricted procedures)
8.5
of those lots received a single tender
18%
of the awards went to companies based in another country
5%
of the tenders came from another country
3%

As the official award notices state them, over the last 3 years. Tenders per lot count open and restricted procedures only: in a negotiated procedure or a direct award a single tender is the procedure itself. The country is the one the notice gives for the winner.

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