Summary
Machine-generated summaryThe City of Bielsko-Biala in Poland is procuring the design, development and implementation of an AI-based chatbot with live chat, integrated with the QMS queue system and the 'Zgloszenia BB' reporting system, to be deployed on the main city portal, the Public Information Bulletin and, optionally, the City Council portal. The contract also covers an AI voicebot for the city hotline and restructuring of the main city portal into a multisite architecture incorporating five existing sub-sites. An option covers restructuring the City Council portal.
Description
Terms of the procedure
- How tenders are scored
- Price: 60 points; Quality: 40 points
- Small firms
- The buyer marks this procedure as suitable for small and medium-sized firms.
As the official notice states them.
Official source
Source: TED - Tenders Electronic Daily (Publications Office of the EU)
Always verify details on the official notice.
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Last verified against TED - Tenders Electronic Daily (Publications Office of the EU) 3 days ago
The buyer
Full buyer profileMiasto Bielsko-Biała Urząd Miejski w Bielsku-Białej
- notices in the register
- 271
- awards
- 126
- awarded in total
- €13.8M
Who wins its contracts
Many suppliers- different companies won its awards
- 79
- of the awards went to the three most frequent winners
- 13%
- of its calls state an estimated value
- 11%
Based on 94 awards with a named winner over the last 3 years. Counted by award, not by value, because lot and framework amounts are not comparable. Concentrated means the three most frequent winners took 65% or more of the awards; many suppliers, under 35% with at least ten different winners.
Competition
- tenders per lot on average (open and restricted procedures)
- 2.7
- of those lots received a single tender
- 12%
- of the awards went to companies based in another country
- 3%
As the official award notices state them, over the last 3 years. Tenders per lot count open and restricted procedures only: in a negotiated procedure or a direct award a single tender is the procedure itself. The country is the one the notice gives for the winner.
One dot per award, on the day it was signed, sized by its value. A ring is an award with no published value.
Awards most often to
4 open tenders right now
- Electronic information services - Design, development and implementation of an AI-based city portal system - project 'Digital transformation and expansion of e-services in Bielsko-Biala' 7 days left
- Personal computers - Purchase of computer equipment for the Municipal Office in Bielsko-Biala 12 days left
- Fire trucks - Purchase of rescue and firefighting vehicles and equipment for the Volunteer Fire Brigades in Bielsko-Biala - 2 parts 14 days left
Market context
- open now in Postal & telecommunications services
- 699
- median open notice
- €605,586
Who wins in this market
ConcentratedPoland · Postal & telecommunications services
- different companies won awards here
- 116
- of the awards went to the three most frequent winners
- 74%
- buyers awarded contracts here
- 575
Based on 716 awards with a named winner over the last 3 years. Counted by award, not by value, because lot and framework amounts are not comparable. Concentrated means the three most frequent winners took 65% or more of the awards; many suppliers, under 35% with at least ten different winners.
Competition
- tenders per lot on average (open and restricted procedures)
- 1.5
- of those lots received a single tender
- 64%
- of the awards went to companies based in another country
- 1%
- of the tenders came from another country
- 5%
As the official award notices state them, over the last 3 years. Tenders per lot count open and restricted procedures only: in a negotiated procedure or a direct award a single tender is the procedure itself. The country is the one the notice gives for the winner.
Similar tenders
Open now
Awarded before
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Electronic data interchange services €460,684
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