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TED - Tenders Electronic Daily (Publications Office of the EU) verified 1 day ago Contract notice

Poland - Telephone and data transmission services - Remote access service for an automatic SMS sending system and supporting service for managing SMS messages from Polish National Revenue Administration central systems

Original Polska - Usługi telefoniczne i przesyłu danych - Usługa zdalnego udostępniania systemu obsługi automatycznego przesyłania wiadomości SMS na zagraniczne i krajowe numery komórkowe oraz usługa wspierająca zarządzanie przesyłaniem wiadomości z systemów centralnych Krajowej Administracji Skarbowej

Open Poland Dolnośląskie Postal & telecommunications services

Buyer Izba Administracji Skarbowej we Wrocławiu

10 days left

Key facts

Closes
09:00 (UTC+2)
Estimated value
€1.7M
€1,719,642 · converted from PLN
Procedure
Open procedure
  1. Published
  2. Today
  3. Deadline open for 30 days
  4. Awarded pending

Bidding window

30 days from publication to deadline

Usual length

Notices of this kind (Poland, open procedure, above the EU threshold) give a median of 28 days, half of them between 13 and 33 days, based on 82,475 notices of the last two years.

This buyer usually gives 20 days (median of its last 20 calls for tender).

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Summary

Machine-generated summary

The contracting authority is procuring a remote access service for a system that automatically sends SMS text messages to foreign and domestic mobile numbers, plus a supporting service for managing SMS message transmission from the central IT systems of the Polish National Revenue Administration (Krajowa Administracja Skarbowa). The provider must enable mass sending of up to 9,864,000 SMS messages to all domestic and foreign mobile networks active at contract signing or created during the contract. Requirements include a client application via a secure SSL-encrypted website, an electronic customer service office, separate accounts for at least 20 users with individual logins, and delivery status checks via https queries without logging in. Details are set out in Annex 2 to the SWZ.

Description

1. Przedmiotem zamówienia jest usługa zdalnego udostępniania systemu obsługi automatycznego przesyłania wiadomości SMS na zagraniczne i krajowe numery komórkowe oraz usługa wspierająca zarządzanie przesyłaniem wiadomości SMS z systemów centralnych Krajowej Administracji Skarbowej. 2. Szczegółowy opis przedmiotu zamówienia zawierają Projektowane postanowienia umowy - Załącznik nr 2 do SWZ. 1. Przedmiotem zamówienia jest usługa zdalnego udostępniania systemu obsługi automatycznego przesyłania wiadomości SMS na zagraniczne i krajowe numery komórkowe oraz usługa wspierająca zarządzanie przesyłaniem wiadomości SMS z systemów centralnych Krajowej Administracji Skarbowej. 2. Zamawiający, wymaga, aby w ramach realizacji przedmiotu zamówienia Wykonawca m. in.: 1) udostępnił Zamawiającemu usługę umożliwiającą masowe wysyłanie - maksymalnie do 9 864 000 SMS-ów (słownie: dziewięć milionów osiemset sześćdziesiąt cztery tysiące), tj. komunikatów będących wiadomościami tekstowymi SMS z systemów informatycznych Zamawiającego, zwanych dalej Systemem, do odbiorców w ramach wszystkich sieci komórkowych zagranicznych i krajowych, funkcjonujących w momencie zawierania umowy oraz powstałych w okresie obowiązywania umowy, 2) udostępnił Zamawiającemu usługę (dostęp do elektronicznego biura obsługi klienta; dostęp do aplikacji klienckiej za pomocą bezpiecznej strony WWW - szyfrowanie danych przy wykorzystaniu protokołu SSL) wspierającą zarządzanie przesyłaniem wiadomości SMS z Systemów Zamawiającego, 3) zapewnił dla obsługiwanego Systemu niezależnie (osobne konto) dostęp do aplikacji klienckiej za pomocą bezpiecznej strony WWW (szyfrowanie danych przy wykorzystaniu protokołu SSL), dostępnej dla co najmniej 20 użytkowników po zalogowaniu (podaniu indywidualnego loginu i hasła), 4) udostępnił możliwość sprawdzenia statusu dostarczenia wysłanych wiadomości przez zapytanie protokołem https, inicjowane przez Zamawiającego bez konieczności logowania się do aplikacji klienckiej. 3. Szacowana liczba wysyłanych SMS-ów w ramach zamówienia podstawowego wynosi 9 864 000 SMS-ów, w tym: a) SMS krajowy [STREFA 1] - 3 024 000. b) SMS zagraniczny - 6 840 000, w tym: - na ukraińskie numery komórkowe [STREFA 2] - 4 680 000, - na rosyjskie i białoruskie numery komórkowe [STREFA 3] - 1 200 000, - na numery komórkowe krajów UE (z wyłączeniem Polski) [STREFA 4] - 730 000, - na numery komórkowe z pozostałych krajów świata [STREFA 5] - 230 000. 4. Szczegółowy opis przedmiotu zamówienia zawierają Projektowane postanowienia umowy - Załącznik nr 2 do SWZ.

Terms of the procedure

How tenders are scored
Cena: 100 percent
Small firms
The buyer marks this procedure as suitable for small and medium-sized firms.

As the official notice states them.

Bid or no-bid?

Six questions before you commit a team. Under each one, what the register holds on it. The answers are yours.

  1. In your favour:

    Do we meet every eligibility criterion?

    Open procedure: any interested supplier may submit a bid.

    Above the EU threshold: open to companies from any EU country.

  2. Your call:

    Can we deliver this with the team we have?

    Estimated at €1.7M.

  3. Your call:

    Do we have two comparable references?

    Comparable work is in Postal & telecommunications services.

  4. In your favour:

    Is the deadline realistic for a proper offer?

    10 days left, 9 of them working days.

  5. Your call:

    Is there a margin at the likely winning price?

    In this country this kind of contract is usually awarded for between €26,874 and €1.1M.

  6. Your call:

    Do we know this buyer?

    The buyer has 61 notices in the register and no pattern of winners yet.

Can I bid?

  • Open procedure: any interested supplier may submit a bid. Above the EU threshold: open to companies from any EU country.
  • The notice is written in Polish.
  • Certificates from another EU country? Check the equivalents on eCertis

Official source

Source: TED - Tenders Electronic Daily (Publications Office of the EU)

Always verify details on the official notice.

Report an error in this notice

Last verified against TED - Tenders Electronic Daily (Publications Office of the EU) 1 day ago

Expected award price

likely award for this notice, from its published estimate of €1,719,642
€997,392 to €1.7M

Comparable awards in this country and sector came in at a median of 93% of their published estimate, half of them between 58% and 100%, based on 35 awards of the last 3 years.

Each award is compared with the estimate of the same lots, framework agreements excluded. A published estimate may include options and renewals, so an award under it is not always a discount.

What this market pays

The buyer has too few awards of its own in this sector, so this is the range of the last 238 awards for Postal & telecommunications services in Poland.

This notice
€1.7M
Median award
€305,598
Middle half of past awards
€26,874 to €1.1M

The estimate is larger than three in four past awards.

Award values as published by the official sources. Use them as a guide, not a rule: scope, lots and duration differ between contracts.

Izba Administracji Skarbowej we Wrocławiu

Poland

notices in the register
61
awards
34
awarded in total
€32.3M

Who wins its contracts

Many suppliers
different companies won its awards
20
of the awards went to the three most frequent winners
34%
of its calls state an estimated value
75%

Based on 32 awards with a named winner over the last 3 years. Counted by award, not by value, because lot and framework amounts are not comparable. Concentrated means the three most frequent winners took 65% or more of the awards; many suppliers, under 35% with at least ten different winners.

Competition

of the awards went to companies based in another country
0%

As the official award notices state them, over the last 3 years. Tenders per lot count open and restricted procedures only: in a negotiated procedure or a direct award a single tender is the procedure itself. The country is the one the notice gives for the winner.

One dot per award, on the day it was signed, sized by its value. A ring is an award with no published value.

This buyer has no award history in this sector yet. Usual winners, Postal & telecommunications services - Poland

Company Wins Total awarded Last win
Poczta Polska Spółka Akcyjna 388 €1.3B Oct 2026
ORANGE POLSKA S.A. 121 €116.7M Oct 2026
POLKOMTEL Sp. z o.o. 20 €14.1M Sep 2026
EMITEL S.A. 17 €72.8M Oct 2026
Speedmail Sp. z o.o. 15 €13.5M Oct 2026

Based on 714 awards with a linked company profile over the last 2 years.

Market context

Larger than 64% of the open notices in Postal & telecommunications services across Europe.

open now in Postal & telecommunications services
688
median open notice
€580,668

Who wins in this market

Concentrated

Poland · Postal & telecommunications services

different companies won awards here
116
of the awards went to the three most frequent winners
74%
buyers awarded contracts here
575

Based on 714 awards with a named winner over the last 3 years. Counted by award, not by value, because lot and framework amounts are not comparable. Concentrated means the three most frequent winners took 65% or more of the awards; many suppliers, under 35% with at least ten different winners.

Competition

tenders per lot on average (open and restricted procedures)
1.5
of those lots received a single tender
64%
of the awards went to companies based in another country
1%
of the tenders came from another country
5%

As the official award notices state them, over the last 3 years. Tenders per lot count open and restricted procedures only: in a negotiated procedure or a direct award a single tender is the procedure itself. The country is the one the notice gives for the winner.

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10 days left

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