Summary
Machine-generated summaryThis call for tenders covers first-level IT support services, including telephone support, handling of electronic requests, incident management and resolution, and the completion of service requests that fall within the scope of the Service Desk. The contract runs for an initial period of four years, with the option of a one-year extension. It is divided into a firm tranche covering the usual Service Desk services, mainly performed on site, and an optional tranche intended to meet complementary or occasional needs. Workload for the firm tranche is estimated at a minimum of 4 FTE (full-time equivalents) to carry out all the services.
Description
Bid or no-bid?
Six questions before you commit a team. Under each one, what the register holds on it. The answers are yours.
Can I bid?
- Open procedure: any interested supplier may submit a bid.
- The notice is written in French.
Official source
Source: simap.ch - Swiss public procurement platform
Always verify details on the official notice.
This is not an official publication. The data published on the www.simap.ch platform are authoritative.
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Last verified against simap.ch - Swiss public procurement platform 5 hours ago
What this market pays
The buyer has too few awards of its own in this sector, so this is the range of the last 581 awards for IT services in Switzerland.
- Median award
- €1.9M
- Middle half of past awards
- €573,900 to €6.4M
simap.ch - Swiss public procurement platform publishes no value for this notice, so it has no mark on the scale. The official documents may state one.
Award values as published by the official sources. Use them as a guide, not a rule: scope, lots and duration differ between contracts.
The buyer
Full buyer profileTransports publics de la région lausannoise sa
- notices in the register
- 101
- awards
- 42
- awarded in total
- €342.0M
Who wins its contracts
Many suppliers- different companies won its awards
- 29
- of the awards went to the three most frequent winners
- 19%
- of its calls state an estimated value
- 0%
Based on 32 awards with a named winner over the last 3 years. Counted by award, not by value, because lot and framework amounts are not comparable. Concentrated means the three most frequent winners took 65% or more of the awards; many suppliers, under 35% with at least ten different winners.
Competition
- tenders per lot on average (open and restricted procedures)
- 2.3
- of those lots received a single tender
- 21%
- of the awards went to companies based in another country
- 3%
As the official award notices state them, over the last 3 years. Tenders per lot count open and restricted procedures only: in a negotiated procedure or a direct award a single tender is the procedure itself. The country is the one the notice gives for the winner.
This buyer has no award history in this sector yet. Usual winners, IT services - Switzerland
| Company | Wins | Total awarded | Last win |
|---|---|---|---|
| DE_NOVO Business Consultants AG | 13 | €93.2M | Sep 2026 |
| FR_Swisscom (Schweiz) AG | 8 | €22.3M | Sep 2026 |
| FR_ELCA Informatique SA | 8 | €9.4M | Oct 2026 |
| DE_LogObject AG | 6 | €45.3M | Aug 2026 |
| FR_Bechtle Suisse SA, succursale de Suisse Romande à Morges | 5 | €8.8M | Sep 2026 |
Based on 581 awards with a linked company profile over the last 2 years.
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Market context
simap.ch - Swiss public procurement platform publishes no value for this notice, so it cannot be placed among the open notices of its sector. The official documents may state one.
- open now in IT services
- 3,256
- median open notice
- €530,687
Who wins in this market
Many suppliersSwitzerland · IT services
- different companies won awards here
- 466
- of the awards went to the three most frequent winners
- 5%
- buyers awarded contracts here
- 195
Based on 581 awards with a named winner over the last 3 years. Counted by award, not by value, because lot and framework amounts are not comparable. Concentrated means the three most frequent winners took 65% or more of the awards; many suppliers, under 35% with at least ten different winners.
Competition
- tenders per lot on average (open and restricted procedures)
- 8.2
- of those lots received a single tender
- 7%
- of the awards went to companies based in another country
- 6%
- of the tenders came from another country
- 0%
As the official award notices state them, over the last 3 years. Tenders per lot count open and restricted procedures only: in a negotiated procedure or a direct award a single tender is the procedure itself. The country is the one the notice gives for the winner.
Similar tenders
Open now
Open elsewhere in Europe
3
days left
€29,750
est. value
Matched by meaning across languages, from the notices' own words: the same kind of contract, open now in another country.
Awarded before
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