Description
NHS Highland requires continued support and maintenance for the Netcall communication systems used across multiple service areas, including ContactPortal, Voicemail, Contact Centres (such as PBS, Dental Helpline, and Estates Helpdesk), Notify Confirmer for major incident and emergency team call-outs, Notify Outpatient Appointment Reminders, and Auto Attendants.
Award against framework: Patient/Citizen Communication & Engagement Solutions
Please note: A previous Contract Notice was raised in the financial year of 24/25. However, the contract reference contained an error and the contract notice reference should have read HH282-24-SBS Solution Care. HH282-25-SBS Solution Care will look like a duplication but the contract dates are different.
(SC Ref:824899)
Official source
Source: Public Contracts Scotland
Always verify details on the official notice.
Last verified against Public Contracts Scotland 1 day ago
More from this buyer
Full buyer profile1 open tender right now
- HH065-25-HB Medical Services HMP Highland 10 days left
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7
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€174,948
est. value
Market context
- Avg. open tender · IT services
- €26,521,789
- Buyer track record on Aperlena
- 48 notices tracked · 44 awarded
- €7,692,218 in awarded contracts
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