The Aperlena Verdict
Open raceNo supplier dominates: 7 different companies have won the last 8 comparable contracts from this buyer over 5 years. This is a genuinely open race.
Based on 8 comparable awards by this buyer in this sector over 5 years. Every verdict is recorded before the outcome and graded against the award notice. How we score ourselves.
Summary
Machine-generated summaryEDF SA, acting for itself and on behalf of its subsidiary G2S (direct beneficiary), is procuring the supply and operational maintenance (MCO) of an NLU solution and conversational agents. The solution includes an agent analysing voice call transcripts, a chatbot analysing written conversations, a consultation interface, API integration with speech-to-text and text-to-speech telephony services, and generative AI features. Verbatims and labels can be extracted asynchronously for marketing and analysis. The solution is hosted and managed by the contractor. Maximum framework value is estimated at EUR 3.2 million; around 30 million queries per year for voice and 11 million for the chatbot. Subsidiary ENEDIS may join under conditions.
Description
Official source
Source: TED - Tenders Electronic Daily (Publications Office of the EU)
Always verify details on the official notice.
Last verified against TED - Tenders Electronic Daily (Publications Office of the EU) 1 month ago
More from this buyer
Full buyer profile229 open tenders right now
- Creation and maintenance of green spaces - Framework agreement for the maintenance of green spaces at EDF HYDRO ADOUR and GAVES sites No deadline published
- Surveillance and control services - Non-binding framework agreement for on-site controls and contact-based controls under CEE obligations No deadline published
- Repair and maintenance services of generators - Framework agreement for the maintenance of alternators of EDF SEI No deadline published
Who usually wins this buyer's contracts in this sector
| Company | Wins | Total awarded | Last win |
|---|---|---|---|
| Pomelo Paradigm | 2 | n/a | Apr 2026 |
| ATI | 1 | n/a | Apr 2026 |
| KAMELEOON | 1 | n/a | Mar 2026 |
| KISIO Consulting | 1 | n/a | Jul 2026 |
| ORACLE France | 1 | n/a | Jun 2026 |
Based on 8 awards with a linked company profile over the last 5 years.
Change history
Every time an official source republished this notice with different content. We watch every source we index, including regional copies of the same notice.
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- Estimated value: Set to €3,200,000
- Estimated value: Set to €3,200,000
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Market context
- Avg. open tender · Software & IT systems
- €51,893,001
- Buyer track record on Aperlena
- 325 notices tracked · 92 awarded
- €611,545,494 in awarded contracts
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