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TED - Tenders Electronic Daily (Publications Office of the EU) verified 3 hours ago Contract notice

Germany - IT services: consultancy, software development, internet and support - EUDI Wallet Support Organisation Technical Infrastructure ('Tooling')

Original Deutschland - IT-Dienste: Beratung, Software-Entwicklung, Internet und Hilfestellung - EUDI-Wallet Support Organisation Technische Infrastruktur der EUDI Wallet Support Organisation (EWSO) - "Tooling"

Open Germany Berlin IT services

Buyer Common Codes GmbH

3 days left

Key facts

Closes
16:00 (UTC+2)
Procedure
Open procedure
  1. Published
  2. Today
  3. Deadline open for 4 days
  4. Awarded pending
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Summary

Machine-generated summary

Supply, implementation, operation and maintenance of the complete technical infrastructure for the EUDI Wallet Support Organisation (EWSO), known as 'tooling'. The contractor implements, configures and puts into operation the ticket and CRM system, knowledge base and FAQ portal, an in-app bot, telephony and IVR infrastructure, integration with the B2B portal 'EUDI Hub', the IAM system, the central event log system and the redaction system. The contractor supports the closed beta phase in Q4 2026 and the go-live in Q1 2027 with hypercare support, then transfers operational control to the buyer's internal team after a structured knowledge transfer. Requirements include ISO 27001-conformant, EU-based infrastructure with no US CLOUD Act exposure, WCAG 2.1-compliant user frontends, an external penetration test before go-live, full documentation and internal team training.

Description

Bereitstellung, Implementierung, Betrieb und Wartung der vollständigen technischen Infrastruktur für die EUDI Wallet Support Organisation. Umfasst alle Systeme vom Self-Service-Portal über das Ticketmanagement bis hin zu Telefonie, Knowledge Base und Identity Management. Gegenstand dieser Ausschreibung ist die Vergabe von Leistungen für die Technische Infrastruktur der EUDI Wallet Support Organisation (EWSO), das sog. Tooling. Der Auftragnehmer implementiert, konfiguriert und nimmt in Betrieb: das Ticket- und CRM-System, die Knowledge Base und das FAQ-Portal, den In-App-Bot (oder die Kompatibilität zur Auftraggeber-internen App-Bot Lösung), die Telefonie- und IVR-Infrastruktur, die Anbindung und Kompatibilität zu dem B2B Portal: EUDI Hub, das IAM-System, das zentrale Event-Log-System und das Schwärzungssystem. Der Auftragnehmer begleitet die Closed-Beta-Phase (Q4 2026) und die Go-Live-Phase (Q1 2027) mit Hypercare-Support und übergibt nach geordnetem Wissenstransfer die operative Systemhoheit an das interne Team des Auftraggebers. Die Leistungen umfassen insbesondere die EU-konforme Infrastruktur ((ISO 27001), kein US-CLOUD-Act-Exposure), WCAG 21-Konformität aller Nutzer-Frontends, einen obligatorischen externen Penetrationstest vor Go-live sowie vollständige Systemdokumentation und Schulung des internen Teams.

Bid or no-bid?

Six questions before you commit a team. Under each one, what the register holds on it. The answers are yours.

  1. In your favour:

    Do we meet every eligibility criterion?

    Open procedure: any interested supplier may submit a bid.

    Above the EU threshold: open to companies from any EU country.

  2. Your call:

    Can we deliver this with the team we have?

    The register holds nothing on this. The official documents will.

  3. Your call:

    Do we have two comparable references?

    Comparable work is in IT services.

  4. Check this first:

    Is the deadline realistic for a proper offer?

    3 days left.

  5. Your call:

    Is there a margin at the likely winning price?

    In this country this kind of contract is usually awarded for between €244,428 and €1.2M.

  6. Your call:

    Do we know this buyer?

    The register holds nothing on this. The official documents will.

Can I bid?

  • Open procedure: any interested supplier may submit a bid. Above the EU threshold: open to companies from any EU country.
  • The notice is written in German.
  • Certificates from another EU country? Check the equivalents on eCertis

Official source

Source: TED - Tenders Electronic Daily (Publications Office of the EU)

Always verify details on the official notice.

Report an error in this notice

Last verified against TED - Tenders Electronic Daily (Publications Office of the EU) 3 hours ago

View the official notice

What this market pays

The buyer has too few awards of its own in this sector, so this is the range of the last 478 awards for IT services in Germany.

Median award
€481,322
Middle half of past awards
€244,428 to €1.2M

TED - Tenders Electronic Daily (Publications Office of the EU) publishes no value for this notice, so it has no mark on the scale. The official documents may state one.

Award values as published by the official sources. Use them as a guide, not a rule: scope, lots and duration differ between contracts.

The buyer

Full buyer profile

Common Codes GmbH

Germany

This buyer has no award history in this sector yet. Usual winners, IT services - Germany

Company Wins Total awarded Last win
Telekom Deutschland GmbH 38 €64.5M Sep 2026
adesso SE 16 €856,168 Aug 2026
DYNACON GmbH 14 €9.0M Jun 2026
Bechtle GmbH 13 €1.1M Aug 2026
Microsoft Deutschland GmbH 12 €11.3M Aug 2026

Based on 1639 awards with a linked company profile over the last 2 years.

2 open tenders right now

Market context

TED - Tenders Electronic Daily (Publications Office of the EU) publishes no value for this notice, so it cannot be placed among the open notices of its sector. The official documents may state one.

open now in IT services
5,501
median open notice
€600,000

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