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TED - Tenders Electronic Daily (Publications Office of the EU) verified 1 week ago Contract notice

Germany - IT services - SV-KWA-260203-004 Operation and further development of Alfresco

Original Deutschland - Informationstechnologiedienste - SV-KWA-260203-004 Betrieb und Weiterentwicklung Alfresco

Closed Germany Oberbayern IT services

Buyer SWM Services GmbH

Key facts

Published
Procedure
Negotiated procedure
  1. Published
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Summary

Machine-generated summary

Stadtwerke Muenchen, the municipal utility in Munich, Germany, is procuring a managed service for its Alfresco Content Services (ACS) document management platform. The provider will fully operate and further develop the platform, which is hosted on premises with web frontends in Azure. Services include IT service management according to ITIL with a service manager as single point of contact, requirement engineering including UI/UX, frontend development with ADF/ADW, platform administration, release management and CI/CD, delivered by an agile DevSecOps product team. The current managed service runs until 31 May 2026, with about two months planned for transition. Bidders must submit concepts and a transparent cost structure.

Description

Die Stadtwerke München (SWM) betreiben eine komplexe IT-Landschaft mit zahlreichen Anwendungen und Plattformen. Um interne Ressourcen auf Kernkompetenzen zu fokussieren, sollen ausgewählte Systeme - darunter die Alfresco Content Services (ACS) DMS-Plattform - als Managed Service ganzheitlich durch einen externen Dienstleister betreut werden. Ziel ist eine ganzheitliche Betreuung inklusive IT-Servicemanagement nach ITIL, Weiterentwicklung, Requirement Engineering (inkl. UI/UX) sowie Alfresco Applikations- und Systemadministration. Der Ansatz erfolgt in einem agilen DevSecOps-Produktteam, das alle Rollen und Skills abdeckt. IST-Zustand: Der aktuelle Managed Service läuft bis 31.05.2026. Für die Transition zum neuen Dienstleister sind ca. zwei Monate vorgesehen. Soll-Zustand: Der Dienstleister übernimmt die Betreuung der ACS-Plattform und zugehöriger Komponenten (On-Premises gehostet, Webbasierte Frontends in Azure, ein Clientbasiertes-Frontend). Schwerpunkte sind: ITSM nach ITIL mit Servicemanager als SPOC und Brückenkopf. Weiterentwicklung von Frontend-Systemen (mit ADF/ADW) und Entwicklung/Einführung neuer IT-Komponenten. Requirement Engineering unter Berücksichtigung der Alfresco-Standards und UI/UX. Administration der Alfresco-Plattform inkl. Release-Management und CI/CD. Die Anbieter müssen in ihrem Angebot Konzepte zur Erfüllung dieser Anforderungen sowie eine transparente Kostenstruktur darstellen.

Official source

Source: TED - Tenders Electronic Daily (Publications Office of the EU)

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Last verified against TED - Tenders Electronic Daily (Publications Office of the EU) 1 week ago

SWM Services GmbH

Germany

notices in the register
178
awards
74
awarded in total
€64.8M

Who wins its contracts

Many suppliers
different companies won its awards
62
of the awards went to the three most frequent winners
9%
of its calls state an estimated value
0%

Based on 65 awards with a named winner over the last 3 years. Counted by award, not by value, because lot and framework amounts are not comparable. Concentrated means the three most frequent winners took 65% or more of the awards; many suppliers, under 35% with at least ten different winners.

Competition

tenders per lot on average (open and restricted procedures)
6.2
of those lots received a single tender
3%
of the awards went to companies based in another country
3%

As the official award notices state them, over the last 3 years. Tenders per lot count open and restricted procedures only: in a negotiated procedure or a direct award a single tender is the procedure itself. The country is the one the notice gives for the winner.

One dot per award, on the day it was signed, sized by its value. A ring is an award with no published value.

Awards most often to

  1. CGI Deutschland B.V. & Co. KG 2 awards €815,000
  2. BAUSCHUTZ GMBH & CO. KG 2 awards
  3. Hallertauer Landschaft GmbH & Co. KG 2 awards

8 open tenders right now

Market context

open now in IT services
3,227
median open notice
€548,564

Who wins in this market

Many suppliers

Germany · IT services

different companies won awards here
1,657
of the awards went to the three most frequent winners
4%
buyers awarded contracts here
1,065

Based on 2,590 awards with a named winner over the last 3 years. Counted by award, not by value, because lot and framework amounts are not comparable. Concentrated means the three most frequent winners took 65% or more of the awards; many suppliers, under 35% with at least ten different winners.

Competition

tenders per lot on average (open and restricted procedures)
8.5
of those lots received a single tender
19%
of the awards went to companies based in another country
5%
of the tenders came from another country
3%

As the official award notices state them, over the last 3 years. Tenders per lot count open and restricted procedures only: in a negotiated procedure or a direct award a single tender is the procedure itself. The country is the one the notice gives for the winner.

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