Summary
Machine-generated summaryThe contracting authority is procuring a Service Desk function for Dansk Retursystem in Denmark. The supplier must deliver a complete 1st level service desk including user administration, client operation, triage, resolution of standard tasks, support for meeting and AV equipment, operational monitoring, and coordination with 2nd and 3rd level support as well as other external suppliers. The service desk must support the buyer's processes, governance, security requirements and tools, using the buyer's ITSM platform as the main working tool. No estimated value or deadline is stated in the available information.
Description
Official source
Source: TED - Tenders Electronic Daily (Publications Office of the EU)
Always verify details on the official notice.
Last verified against TED - Tenders Electronic Daily (Publications Office of the EU) 1 month ago
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This buyer has no award history in this sector yet. Usual winners, IT services - Denmark
| Company | Wins | Total awarded | Last win |
|---|---|---|---|
| Netcompany A/S | 3 | €23.3M | Jul 2026 |
| Aeven A/S | 2 | €62.9M | Jun 2026 |
| Systematic A/S | 2 | €16.5M | Jun 2026 |
| ATEA A/S | 2 | €13.4M | May 2026 |
| KMD A/S | 2 | €6.7M | Jun 2026 |
Based on 102 awards with a linked company profile over the last 2 years.
Similar tenders
5
days left
€1,337,775
est. value
Market context
- Avg. open tender · IT services
- €26,233,219
- Buyer track record on Aperlena
- 13 notices tracked · 5 awarded
- €9,206,174 in awarded contracts
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