Denmark - Help desk and support services - Re-tendering of service desk delivery

Dansk Retursystem in Denmark is procuring a Service Desk function. The buyer seeks a competent supplier to deliver a complete 1st level Service Desk, including user administration, client management, triage, resolution of standard tasks, support for meeting and AV equipment, operational monitoring, coordination with 2nd/3rd level support, and cooperation with Dansk Retursystem's other external suppliers. The function must support the buyer's processes, governance, security requirements and tools, using the buyer's ITSM platform as the primary work tool. No estimated value, deadline or procedure details are stated in the available description.

Description

4 open tenders right now

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This buyer has no award history in this sector yet. Usual winners, IT services - Denmark

Based on 103 awards with a linked company profile over the last 2 years.

Change history

Every time an official source republished this notice with different content. We watch every source we index, including regional copies of the same notice.

1. 5 Aug 2026 Read before bidding
   • Estimated value: Set to €1,337,721
   • Estimated value: Set to €10,000,000

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Market context

Avg. open tender · IT services

€26,431,589

6,013 open across Europe right now 95% below sector average

Buyer track record on Aperlena

13 notices tracked · 5 awarded

€9,206,174 in awarded contracts