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TED - Tenders Electronic Daily (Publications Office of the EU) verified 3 hours ago Contract notice

Finland - IT services: consultancy, software development, internet and support - Basic IT infrastructure and services

Original Suomi - Tietotekniset palvelut: neuvonta, ohjelmistojen kehittäminen, Internet ja tuki - Perustietotekniikka ja -palvelut

Open Finland Etelä-Suomi IT services

Buyer Forssan kaupunki; Forssan Vesihuoltoliikelaitos

34 days left

Key facts

Closes
12:00 (UTC+2)
Estimated value
€250,000
Procedure
Open procedure
  1. Published
  2. Today
  3. Deadline open for 34 days
  4. Awarded pending

Bidding window

33 days from publication to deadline

Usual length

Notices of this kind (Finland, open procedure, above the EU threshold) give a median of 31 days, half of them between 27 and 35 days, based on 7,574 notices of the last two years.

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Summary

Machine-generated summary

A Finnish contracting authority is procuring an integrated basic IT service package. The scope covers a service desk and end-user support including on-site support at the contracting authority's premises, Microsoft services, and device management covering workstations, tablets, mobile devices and AV equipment, with related services available as options. Telecommunications networks, namely the WAN network, switches, firewall and internet, are excluded. The contract is not divided into lots because it constitutes a technically and operationally unified ICT service entity; the buyer considers splitting it contrary to its interests in terms of service reliability, overall responsibility risks and cost effects. Suppliers must bid for the whole package: partial bids and alternatives are not accepted. The procedure is an open procedure above the EU threshold, governed by the Finnish Procurement Act (1397/2016), with documents available in Finnish in the Cloudia tendering service, and Learnpoint ICT Oy acting as consultant.

Description

Hankintayksikkö pyytää tarjousta seuraavasta Perustietotekniikan palvelukokonaisuudesta: • Service Desk ja loppukäyttäjätuki sisältäen lähituen Tilaajan toimipaikoissa • Microsoft -palvelut • Laitehallinta (työasemat, tabletit, mobiilit, AV-laitteet) • Näihin liittyviä palveluita optiona Hankinnassa eivät ole mukana tietoliikenneverkot (WAN-verkko ja kytkimet, palomuuri, internet) Toimittajan tulee tarjota kokonaisuutta. Osatarjouksia ei hyväksytä. Vaihtoehtoisia tarjouksia ei hyväksytä, ellei vaihtoehtoa ole erikseen tarjouspyynnössä pyydetty. Kyseisen kokonaisuuden tarkemmat tiedot ja tarjousvaatimukset löytyvät tarjouspyynnön liitteestä 1, jossa on ilmoitettu tarjottavien palveluiden vähimmäis- ja laatuvaatimukset. Hankintaa ei ole jaettu osiin, koska hankinnan kohteena on teknisesti ja toiminnallisesti yhtenäinen ICT-palvelukokonaisuus, jonka jakaminen osiin ei ole palveluiden toimintavarmuuteen ja kokonaisvastuuseen liittyvien riskien sekä kustannusvaikutusten vuoksi Hankintayksikön edun mukaista. Hankinnassa noudatetaan hankintalakia (1397/2016). Menettelytapana on EU kynnysarvon ylittävä avoin menettely. Hankintailmoitus on julkaistu HILMA -palvelussa (www.hankintailmoitukset.fi) ja Euroopan Unionin TED -tietokannassa. Hankinta-asiakirjat on asetettu sähköisesti saataville tarjouspyynnön yhteyteen Cloudia Tarjouspalvelussa. Tarjouspyyntöasiakirjat ovat suomen kielellä ja tarjous tulee antaa suomen kielellä. Learnpoint ICT Oy toimii hankinnassa konsulttina.

Terms of the procedure

How tenders are scored
Price: 90 percent; Quality: 10 percent
Small firms
The buyer marks this procedure as suitable for small and medium-sized firms.

As the official notice states them.

Bid or no-bid?

Six questions before you commit a team. Under each one, what the register holds on it. The answers are yours.

  1. In your favour:

    Do we meet every eligibility criterion?

    Open procedure: any interested supplier may submit a bid.

    Above the EU threshold: open to companies from any EU country.

  2. Your call:

    Can we deliver this with the team we have?

    Estimated at €250,000.

  3. Your call:

    Do we have two comparable references?

    Comparable work is in IT services.

  4. In your favour:

    Is the deadline realistic for a proper offer?

    34 days left, 24 of them working days.

  5. Your call:

    Is there a margin at the likely winning price?

    In this country this kind of contract is usually awarded for between €254,521 and €1.6M.

  6. Your call:

    Do we know this buyer?

    The register holds nothing on this. The official documents will.

Can I bid?

  • Open procedure: any interested supplier may submit a bid. Above the EU threshold: open to companies from any EU country.
  • The notice is written in Finnish.
  • Certificates from another EU country? Check the equivalents on eCertis

Official source

Source: TED - Tenders Electronic Daily (Publications Office of the EU)

Always verify details on the official notice.

Report an error in this notice

Last verified against TED - Tenders Electronic Daily (Publications Office of the EU) 3 hours ago

Expected award price

likely award for this notice, from its published estimate of €250,000
€150,000 to €250,000

Comparable awards in this country and sector came in at a median of 98% of their published estimate, half of them between 60% and 100%, based on 107 awards of the last 3 years.

Each award is compared with the estimate of the same lots, framework agreements excluded. A published estimate may include options and renewals, so an award under it is not always a discount.

What this market pays

The buyer has too few awards of its own in this sector, so this is the range of the last 519 awards for IT services in Finland.

This notice
€250,000
Median award
€587,590
Middle half of past awards
€254,521 to €1.6M

The estimate is smaller than three in four past awards.

Award values as published by the official sources. Use them as a guide, not a rule: scope, lots and duration differ between contracts.

Forssan kaupunki; Forssan Vesihuoltoliikelaitos

Finland

This is the only notice from this buyer in the register so far, so there is no record to show yet.

This buyer has no award history in this sector yet. Usual winners, IT services - Finland

Company Wins Total awarded Last win
CGI Suomi Oy 23 €169.9M Sep 2026
twoday Oy 14 €15.5M Jul 2026
Tietoevry Finland Oy 11 €31.5M Apr 2026
Gofore Finland Oy 11 €16.0M Sep 2026
Solita Oy 10 €17.1M Sep 2026

Based on 506 awards with a linked company profile over the last 2 years.

Market context

Larger than 33% of the open notices in IT services across Europe.

open now in IT services
3,292
median open notice
€541,675

Who wins in this market

Many suppliers

Finland · IT services

different companies won awards here
312
of the awards went to the three most frequent winners
9%
buyers awarded contracts here
247

Based on 506 awards with a named winner over the last 3 years. Counted by award, not by value, because lot and framework amounts are not comparable. Concentrated means the three most frequent winners took 65% or more of the awards; many suppliers, under 35% with at least ten different winners.

Competition

tenders per lot on average (open and restricted procedures)
4.5
of those lots received a single tender
10%
of the awards went to companies based in another country
8%

As the official award notices state them, over the last 3 years. Tenders per lot count open and restricted procedures only: in a negotiated procedure or a direct award a single tender is the procedure itself. The country is the one the notice gives for the winner.

Similar tenders

Open now

Awarded before

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34 days left

Open notice

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