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Find a Tender Service (UK Cabinet Office / Crown Commercial Service) verified 5 hours ago Contract notice

Parent Chat - Digital Parenting Support

Open United Kingdom Health & social work

Buyer Leicester City Council

28 days left

Key facts

Closes
12:00 (UTC)
Estimated value
€146,290
converted from GBP
Procedure
Open procedure
  1. Published
  2. Today
  3. Deadline open for 28 days
  4. Awarded pending

Bidding window

28 days from publication to deadline

Usual length

Notices of this kind (United Kingdom, open procedure, below the EU threshold) give a median of 26 days, half of them between 19 and 31 days, based on 2,218 notices of the last two years.

This buyer usually gives 27 days (median of its last 16 calls for tender). It extended the deadline on 1 of the 13 calls we followed from publication (8%).

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Summary

Machine-generated summary

Leicester City Council is commissioning a Parent Chat service providing digital parenting support for Leicester-based parents and carers of children and young people aged 0 to 19, or up to 25 for those with SEND. The service, part of the Family Hubs and Start for Life programme, offers information, advice and guidance on topics such as behaviour management, routines, infant feeding, school issues, developmental stages, relationships, becoming a parent, and speech and communication. It provides 1:1 support from trained workers via telephone, text, email or webchat, including signposting to local and national services. The provider will promote the service through Leicester-focused digital marketing, ensure accessibility for all needs, deliver data insights and reporting, maintain safeguarding arrangements and protect service-user information. The contract runs from 14 January 2027 to 13 January 2029.

Description

Leicester City Council (LCC) is seeking to commission a Parent Chat service to enhance the parenting support available to Leicester-based parents and carers of children and young people aged 0 to 19 years, or up to 25 years for those with SEND. The service forms part of the Council’s Family Hubs and Start for Life programme and is intended to provide a digital parenting support offer for families across the city. The proposed contract is expected to commence on 14th January 2027 and run until 13th January 2029. The Parent Chat service will provide access to information, advice and guidance on parenting topics including behaviour management, routines, infant feeding, school issues, developmental stages, relationships, becoming a parent, and speech and communication. The service will also provide access to 1:1 support from trained workers through channels such as telephone, text, email or webchat, offering advice, signposting and support to help families access appropriate local and national services. The provider will be expected to work with Leicester City Council and partners to promote the service through a Leicester-focused digital marketing approach and ensure the service is accessible to all parents and carers, taking account of language needs, literacy levels and accessibility requirements. The service must also provide data insights and reporting, maintain appropriate safeguarding arrangements, and ensure the security and confidentiality of service-user information.

Bid or no-bid?

Six questions before you commit a team. Under each one, what the register holds on it. The answers are yours.

  1. In your favour:

    Do we meet every eligibility criterion?

    Open procedure: any interested supplier may submit a bid.

  2. Your call:

    Can we deliver this with the team we have?

    Estimated at €146,290.

  3. Your call:

    Do we have two comparable references?

    Comparable work is in Health & social work.

  4. In your favour:

    Is the deadline realistic for a proper offer?

    28 days left, 21 of them working days.

  5. Your call:

    Is there a margin at the likely winning price?

    In this country this kind of contract is usually awarded for between €56,349 and €455,611.

  6. Your call:

    Do we know this buyer?

    The buyer has 353 notices in the register and no pattern of winners yet.

Can I bid?

  • Open procedure: any interested supplier may submit a bid.
  • Documents in English.

Official source

Source: Find a Tender Service (UK Cabinet Office / Crown Commercial Service)

Always verify details on the official notice.

Report an error in this notice

Last verified against Find a Tender Service (UK Cabinet Office / Crown Commercial Service) 5 hours ago

Documents on Find a Tender Service (UK Cabinet Office / Crown Commercial Service) (English)

View the official notice

What this market pays

The buyer has too few awards of its own in this sector, so this is the range of the last 271 awards for Health & social work in United Kingdom.

This notice
€146,290
Median award
€133,397
Middle half of past awards
€56,349 to €455,611

The estimate sits inside the usual range.

Award values as published by the official sources. Use them as a guide, not a rule: scope, lots and duration differ between contracts.

The buyer

Full buyer profile

Leicester City Council

United Kingdom

notices in the register
353
awards
309
awarded in total
€24.0M

Who wins its contracts

Moderately concentrated
different companies won its awards
76
of the awards went to the three most frequent winners
39%
of its calls state an estimated value
99%

Based on 298 awards with a named winner over the last 3 years. Counted by award, not by value, because lot and framework amounts are not comparable. Concentrated means the three most frequent winners took 65% or more of the awards; many suppliers, under 35% with at least ten different winners.

One dot per award, on the day it was signed, sized by its value. A ring is an award with no published value.

This buyer has no award history in this sector yet. Usual winners, Health & social work - United Kingdom

Company Wins Total awarded Last win
CARE LINE HOMECARE LIMITED 28 €1.9M Sep 2026
SPRINGFIELD HOME CARE SERVICES LIMITED 22 €1.6M Sep 2026
People Asset Management Ltd 9 €3.1M Aug 2026
ID MEDICAL GROUP LIMITED 7 €524,843 Oct 2026
Medinet Clinical Services Ltd 5 €1.6M Oct 2026

Based on 586 awards with a linked company profile over the last 2 years.

5 open tenders right now

Market context

Larger than 27% of the open notices in Health & social work across Europe.

open now in Health & social work
1,590
median open notice
€769,539

Who wins in this market

Many suppliers

United Kingdom · Health & social work

different companies won awards here
455
of the awards went to the three most frequent winners
10%
buyers awarded contracts here
220

Based on 585 awards with a named winner over the last 3 years. Counted by award, not by value, because lot and framework amounts are not comparable. Concentrated means the three most frequent winners took 65% or more of the awards; many suppliers, under 35% with at least ten different winners.

Similar tenders

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est. value

Awarded before

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28 days left

Open notice

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