The Aperlena Verdict
Open raceNo supplier dominates: 3 different companies have won the last 3 comparable contracts from this buyer over 5 years. This is a genuinely open race.
- 0%
- Expected final price vs the published estimate
- 26 days
- Expected wait for the award decision
- from 3 past awards
Based on 3 comparable awards by this buyer in this sector over 5 years. Every verdict is recorded before the outcome and graded against the award notice. How we score ourselves.
Summary
Machine-generated summaryThe Central Statistics Office of Ireland is procuring outbound contact centre services for Computer Assisted Telephone Interviewing to deliver quarterly Labour Force Survey figures. The supplier will phone approximately 11,000 leads per quarter, track interviews and outcomes, update respondent data in the authority's Blaise system, prenotify respondents, provide secure call recording, quality assurance, real-time metrics and complaint handling. Data must remain within the EEA or a country with data equivalence, and services must be delivered in English and Irish.
Description
Official source
Source: TED - Tenders Electronic Daily (Publications Office of the EU)
Always verify details on the official notice.
Last verified against TED - Tenders Electronic Daily (Publications Office of the EU) 1 month ago
More from this buyer
Full buyer profileWho usually wins this buyer's contracts in this sector
| Company | Wins | Total awarded | Last win |
|---|---|---|---|
| emagine Expertise Ltd. trading as emagine | 1 | €1.7M | Oct 2025 |
| eircom Limited (t/a eir business) | 1 | €125,968 | Mar 2026 |
| Path | 1 | €35,700 | Feb 2026 |
Based on 3 awards with a linked company profile over the last 5 years.
What this buyer has paid before
Based on 5 comparable contracts this buyer awarded in this sector over the last 4 years.
- €35,700
- Lower quartile
- €43,316
- Median award
- €125,968
- Upper quartile
This tender is estimated 11443.1% above that median
Most recent awards
- RFQ for the provision of purchasing of 300 Virtual User licences €35,539
- RFT for Red Hat Enterprise Linux Server Licences for the Central Statistics Office €125,968
- RFQ for the provision of Accessibility Testing and Audit of Survey Platforms €35,700
- SRFT for the provision of a Team of Resources to develop and implement a Census Programme Delivery Model in the CSO €1,662,490
- RFQ for the provision of Cyber Security Awareness Training Solution for the CSO €43,316
Award values as published by the official sources. Use them as a guide, not a rule: scope, lots and duration differ between contracts.
Change history
Every time an official source republished this notice with different content. We watch every source we index, including regional copies of the same notice.
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- Estimated value: Set to €5,000,000
- Estimated value: Set to €5,000,000
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Market context
- Avg. open tender · IT services
- €25,991,419
- Buyer track record on Aperlena
- 71 notices tracked · 40 awarded
- €4,409,196 in awarded contracts
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