Summary
Machine-generated summaryThe transport Authority invites expressions of interest through a pre-qualification questionnaire for a service provider to deliver continuous Mystery Passenger Surveys across Ireland's public transport. The services cover buses, bus stations, light rail, rail services and stations, Dublin Bus head office, and static bus stops, including management, survey design, data collection, processing, analysis and quarterly performance reporting. Around 2,500 individual surveys are required each quarter, subject to rigorous quality control. Results are shared with the Authority and relevant operators for queries. The data supports operator performance management, target service levels and improved customer experience across transport contracts.
Description
Official source
Source: TED - Tenders Electronic Daily (Publications Office of the EU)
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Last verified against TED - Tenders Electronic Daily (Publications Office of the EU) 2 days ago
The buyer
Full buyer profileNational Transport Authority_1149
- notices in the register
- 98
- awards
- 37
- awarded in total
- €892.4M
Who wins its contracts
Many suppliers- different companies won its awards
- 30
- of the awards went to the three most frequent winners
- 18%
- of its calls state an estimated value
- 97%
Based on 33 awards with a named winner over the last 3 years. Counted by award, not by value, because lot and framework amounts are not comparable. Concentrated means the three most frequent winners took 65% or more of the awards; many suppliers, under 35% with at least ten different winners.
One dot per award, on the day it was signed, sized by its value. A ring is an award with no published value.
Who usually wins this buyer's contracts in this sector
| Company | Wins | Total awarded | Last win |
|---|---|---|---|
| EyeCue | 2 | €1.1M | Sep 2026 |
| Ernst and Young_86592_(Main Account) | 1 | €15.0M | Jan 2026 |
| Mindshare | 1 | €11.0M | Jun 2023 |
| Ipsos MORI UK Limited t/a Ipsos | 1 | €3.9M | Sep 2026 |
| Ipsos MRBI / MRBI Market Research Ltd | 1 | €3.2M | Aug 2025 |
Based on 13 awards with a linked company profile over the last 5 years.
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Market context
- open now in Business services
- 7,378
- median open notice
- €320,162
Who wins in this market
Many suppliersIreland · Business services
- different companies won awards here
- 657
- of the awards went to the three most frequent winners
- 5%
- winners of the last 12 months were new here
- 396 of 464
- buyers awarded contracts here
- 244
Based on 975 awards with a named winner over the last 3 years. Counted by award, not by value, because lot and framework amounts are not comparable. Concentrated means the three most frequent winners took 65% or more of the awards; many suppliers, under 35% with at least ten different winners. New: no award from the same buyer or market in the two years before.
Similar tenders
Open now
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days left
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est. value
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days left
€5,000,000
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days left
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Awarded before
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