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Aperlena

TED - Tenders Electronic Daily (Publications Office of the EU) verified 2 hours ago Contract notice

Hrvatska - Održavanje programske podrške za informacijsku tehnologiju - Tehnološko jamstvo i održavanje sigurnosnih sustava

Open Croatia Grad Zagreb IT services

Buyer MINISTARSTVO PRAVOSUĐA, UPRAVE I DIGITALNE TRANSFORMACIJE

22 days left

Key facts

Closes
10:00 (UTC+1)
Estimated value
€990,000
Competition
Open race
  1. Published
  2. Today
  3. Deadline open for 21 days
  4. Awarded pending

Bidding window

21 days from publication to deadline

Usual length

Notices of this kind (Croatia, open procedure, above the EU threshold) give a median of 17 days, half of them between 10 and 30 days, based on 7,957 notices of the last two years.

This buyer usually gives 28 days (median of its last 61 calls for tender).

View the official notice Watch this tender

If the deadline moves or the notice is corrected, we email you. Log in

The Aperlena Verdict

Open race

No supplier dominates: 21 different companies have won the last 74 comparable contracts from this buyer over 5 years. This is a genuinely open race.

Based on 74 comparable awards by this buyer in this sector over 5 years. Every verdict is recorded before the outcome and graded against the award notice. How we score ourselves.

Description

Predmet ovog otvorenog postupka javne nabave je usluga održavanja, administracije, podrške, nadzora, ažuriranja i operativnog upravljanja sigurnosnim sustavima, te produljenje podrške Proizvođača za sustave Naručitelja navedene u Tehničkoj specifikaciji. Usluga mora obuhvatiti cjelovitu podršku za funkcionalan i siguran rad svih sustava, uključujući korektivne, preventivne i savjetodavne aktivnosti, kao i aktivnosti instalacije, migracije i rekonfiguracije kada su potrebne za održavanje pune operativnosti sustava. Usluga se posebno odnosi na sljedeće funkcionalne cjeline: • preventivno održavanje i redovita sigurnosna ažuriranja • korektivno održavanje i otklanjanje incidenata • administraciju sigurnosnih platformi i povezanih komponenti • podršku korisnicima i tehničkim timovima Naručitelja • nadzor, izvještavanje i sigurnosne preporuke • instalaciju, zamjenu, migraciju i optimizaciju konfiguracija • suradnju s proizvođačima, partnerima i trećim stranama kad je to potrebno za rješavanje incidenta ili održavanje jamstva Sigurnosni sustavi koji su predmet ove nabave čine skup međusobno povezanih platformi i uređaja za procjenu i sukladnost, upravljanje kontinuitetom poslovanja, sigurnosni operativni centar, zaštitu elektroničke pošte, zaštitu krajnjih točaka, multifaktorsku autentifikaciju, dekripciju web prometa, upravljanje privilegiranim računima. Opseg SOC okruženja obuhvaća najmanje 12.000 Windows radnih stanica, 500 poslužitelja i retenciju zapisa od 6 mjeseci, dok sustav zaštite e-pošte podržava najmanje 11.000 korisnika.

Terms of the procedure

How tenders are scored
Cijena ponude: 70 points; Stručno iskustvo stručnjaka: 30 points
Small firms
The buyer marks this procedure as suitable for small and medium-sized firms.
Tenders go to
eojn.hr/tender-eo/102769

As the official notice states them.

Bid or no-bid?

Six questions before you commit a team. Under each one, what the register holds on it. The answers are yours.

  1. In your favour:

    Do we meet every eligibility criterion?

    Open procedure: any interested supplier may submit a bid.

    Above the EU threshold: open to companies from any EU country.

  2. Your call:

    Can we deliver this with the team we have?

    Estimated at €990,000.

  3. Your call:

    Do we have two comparable references?

    Comparable work is in IT services.

  4. In your favour:

    Is the deadline realistic for a proper offer?

    22 days left, 16 of them working days.

  5. Check this first:

    Is there a margin at the likely winning price?

    This buyer usually awards this kind of contract for between €56,250 and €243,880.

    Contracts here close a median of 66% below their estimate.

  6. In your favour:

    Do we know this buyer?

    21 different companies won the last 74 comparable contracts.

Can I bid?

  • Open procedure: any interested supplier may submit a bid. Above the EU threshold: open to companies from any EU country.
  • The notice is written in Croatian.
  • Certificates from another EU country? Check the equivalents on eCertis

Official source

Source: TED - Tenders Electronic Daily (Publications Office of the EU)

Always verify details on the official notice.

Report an error in this notice

Last verified against TED - Tenders Electronic Daily (Publications Office of the EU) 2 hours ago

Expected award price

likely award for this notice, from its published estimate of €990,000
€495,000 to €990,000

This buyer's comparable awards in this sector came in at a median of 89% of their published estimate, half of them between 50% and 100%, based on 9 awards of the last 3 years.

Each award is compared with the estimate of the same lots, framework agreements excluded. A published estimate may include options and renewals, so an award under it is not always a discount.

What this buyer has paid before

Based on 61 comparable contracts this buyer awarded in this sector over the last 4 years.

This notice
€990,000
Median award
€103,500
Middle half of past awards
€56,250 to €243,880

The estimate is larger than three in four past awards.

Most recent awards

Award values as published by the official sources. Use them as a guide, not a rule: scope, lots and duration differ between contracts.

MINISTARSTVO PRAVOSUĐA, UPRAVE I DIGITALNE TRANSFORMACIJE

Croatia

notices in the register
189
awards
127
awarded in total
€83.6M

Who wins its contracts

Many suppliers
different companies won its awards
43
of the awards went to the three most frequent winners
29%
of its calls state an estimated value
98%

Based on 122 awards with a named winner over the last 3 years. Counted by award, not by value, because lot and framework amounts are not comparable. Concentrated means the three most frequent winners took 65% or more of the awards; many suppliers, under 35% with at least ten different winners.

Competition

tenders per lot on average (open and restricted procedures)
1.4
of those lots received a single tender
71%
of the awards went to companies based in another country
1%

As the official award notices state them, over the last 3 years. Tenders per lot count open and restricted procedures only: in a negotiated procedure or a direct award a single tender is the procedure itself. The country is the one the notice gives for the winner.

One dot per award, on the day it was signed, sized by its value. A ring is an award with no published value.

Who usually wins this buyer's contracts in this sector

Company Wins Total awarded Last win
IN2 d.o.o. 13 €1.2M Jun 2026
ERICSSON NIKOLA TESLA d.d. 9 €2.2M Jul 2026
Codyright d.o.o.; DataShift d.o.o. 7 €2.1M Oct 2026
KING ICT d.o.o. 6 €1.1M Sep 2026
Omega software d.o.o. 6 €289,308 Aug 2026

Based on 74 awards with a linked company profile over the last 5 years.

2 open tenders right now

Market context

Larger than 62% of the open notices in IT services across Europe.

open now in IT services
3,256
median open notice
€530,687

Who wins in this market

Many suppliers

Croatia · IT services

different companies won awards here
197
of the awards went to the three most frequent winners
19%
buyers awarded contracts here
93

Based on 587 awards with a named winner over the last 3 years. Counted by award, not by value, because lot and framework amounts are not comparable. Concentrated means the three most frequent winners took 65% or more of the awards; many suppliers, under 35% with at least ten different winners.

Competition

tenders per lot on average (open and restricted procedures)
1.4
of those lots received a single tender
80%
of the awards went to companies based in another country
5%
of the tenders came from another country
9%

As the official award notices state them, over the last 3 years. Tenders per lot count open and restricted procedures only: in a negotiated procedure or a direct award a single tender is the procedure itself. The country is the one the notice gives for the winner.

Similar tenders

Open now

Awarded before

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22 days left

Open notice

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