Summary
Machine-generated summaryEnedis is procuring IT consulting services for its IT department (DSI) to set up a 'Control Tower' arrangement for managing incidents affecting its information systems, within the Architecture & Operations division. The contract has three lots: Lot 1, a fixed-price, single-award, results-based service for supervising and triaging N0 and N1 technical incidents, including automation of triage, reducing IT noise and supporting product teams towards the 'You Build It, You Run It' standard; Lot 2, a fixed-price, single-award, results-based service for handling and triaging user reports made via the support portal, with added services such as communications management, satisfaction measurement and handling of specific requests; and Lot 3, a multi-award lot with subsequent contracts, on a best-efforts basis, providing coordination and interface support through profiles such as Incident Commander, Data Analyst, Process Referent, Catalogue Manager, Knowledge Manager and Service Pilot.
Description
Official source
Source: TED - Tenders Electronic Daily (Publications Office of the EU)
Always verify details on the official notice.
Report an error in this notice
Last verified against TED - Tenders Electronic Daily (Publications Office of the EU) 1 day ago
What this market pays
The buyer has too few awards of its own in this sector, so this is the range of the last 1,094 awards for IT services in France.
- This notice
- €30.3M
- Median award
- €180,000
- Middle half of past awards
- €69,716 to €524,933
The estimate is larger than three in four past awards.
Award values as published by the official sources. Use them as a guide, not a rule: scope, lots and duration differ between contracts.
The buyer
Full buyer profileEnedis SA
- notices in the register
- 241
- awards
- 4
- awarded in total
- €15.0M
This buyer has no award history in this sector yet. Usual winners, IT services - France
| Company | Wins | Total awarded | Last win |
|---|---|---|---|
| SOPRA STERIA GROUP | 11 | €35.9M | Sep 2026 |
| ATEXO | 11 | €3.2M | Jul 2026 |
| ATOL Conseils et Développements | 11 | €2.5M | Jul 2026 |
| CGI France | 10 | €42.6M | Jul 2026 |
| STRATIS | 10 | €1.0M | Sep 2026 |
Based on 1907 awards with a linked company profile over the last 2 years.
233 open tenders right now
- Technical studies - Contract for studies of large projects with trench length above 5000 m - DR Champagne Ardenne No deadline published
- Repair and maintenance services of measuring devices - Framework contract for repair of live working (TST) tools and insulating aerial platforms No deadline published
- Engineering assistance services - Project management assistance (AMO) - DR Ile-de-France Est No deadline published
Market context
Larger than 91% of the open notices in IT services across Europe.
- open now in IT services
- 7,117
- median open notice
- €885,740
Similar tenders
Open now
Open
€72,000,000
est. value
Open
€72,000,000
est. value
2
days left
€132,000
est. value
Awarded before
Never miss a tender like this
1,513 new notices in IT services in France in the last 7 days. Get an email when new ones appear. Free.
Set up my alert