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Find a Tender Service (UK Cabinet Office / Crown Commercial Service) verified 5 days ago Prior information notice

Employee Relations Case Management System

Upcoming United Kingdom IT services

Buyer NETWORK RAIL INFRASTRUCTURE LIMITED

Key facts

Published
  1. Published

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Summary

Machine-generated summary

Network Rail is procuring an Employee Relations Case Management System comprising two main elements. The first is a Knowledge Portal containing all HR policies, where employees can obtain guidance and signposting on employment matters. The second is a case management system for handling cases relating to employee relations topics. The system must be accessible through different means, including PC and mobile devices, must securely store all relevant case documentation, interview notes and related documentation, and must follow the pre-determined case management process as detailed by Network Rail. The procurement covers delivery, implementation and support of these tools for the organisation's employee relations function.

Description

Employee Relations Case Management System High Level Requirements: 1. Knowledge Portal - containing all HR Policies where employees can obtain guidance and sign posting. 2. Case Management System - A system to manage cases relating to ER topics that can be accessed via different means (PC, mobile etc) which securely stores all relevant case documentation, interview notes, and relating documentation required and follows the pre-determined case management process as detailed by Network Rail.

Official source

Source: Find a Tender Service (UK Cabinet Office / Crown Commercial Service)

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Last verified against Find a Tender Service (UK Cabinet Office / Crown Commercial Service) 5 days ago

Documents on Find a Tender Service (UK Cabinet Office / Crown Commercial Service) (English)

NETWORK RAIL INFRASTRUCTURE LIMITED

United Kingdom

notices in the register
77
awards
33

Who wins its contracts

Many suppliers
different companies won its awards
26
of the awards went to the three most frequent winners
15%

Based on 27 awards with a named winner over the last 3 years. Counted by award, not by value, because lot and framework amounts are not comparable. Concentrated means the three most frequent winners took 65% or more of the awards; many suppliers, under 35% with at least ten different winners.

One dot per award, on the day it was signed, sized by its value. A ring is an award with no published value.

This buyer has no award history in this sector yet. Usual winners, IT services - United Kingdom

Company Wins Total awarded Last win
SOFTCAT PLC 49 €110.6M Oct 2026
Computacenter 47 €12.6M Oct 2026
COMPUTACENTER (UK) LIMITED 45 €9.6M Oct 2026
PHOENIX SOFTWARE LIMITED 35 €263.3M Oct 2026
Insight Direct (UK) Ltd 23 €5.4M Sep 2026

Based on 1252 awards with a linked company profile over the last 2 years.

14 open tenders right now

Market context

open now in IT services
3,272
median open notice
€508,220

Who wins in this market

Many suppliers

United Kingdom · IT services

different companies won awards here
685
of the awards went to the three most frequent winners
11%
buyers awarded contracts here
383

Based on 1,242 awards with a named winner over the last 3 years. Counted by award, not by value, because lot and framework amounts are not comparable. Concentrated means the three most frequent winners took 65% or more of the awards; many suppliers, under 35% with at least ten different winners.

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