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Find a Tender Service (UK Cabinet Office / Crown Commercial Service) verified 2 months ago Contract notice

Ecommerce 3rd Party Logistics Provider

Open United Kingdom Supporting transport services

Buyer Science Museum Group

€699,953 estimated value · converted from GBP

Key facts

Published
No deadline published
Procedure
Restricted procedure
  1. Published

Find a Tender Service (UK Cabinet Office / Crown Commercial Service) does not publish a closing date for this notice. See the official notice

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Summary

Machine-generated summary

The Science Museum Group is seeking a third-party logistics provider to run warehousing and fulfilment for its ecommerce operation, which sells products from the Science Museum and the National Railway Museum on Shopify Plus. The service covers own-brand, exhibition-related, educational and retail merchandise for UK and international customers, and must deliver a high-quality customer experience in line with SMG's brand values. The current logistics contract expires on 30 June 2027, and the appointed provider will manage a transition, starting seamless fulfilment services from 1 July 2027.

Description

The Science Museum Group ("SMG") operates a growing ecommerce proposition supporting the sale of products associated with the Science Museum and the National Railway Museum. Ecommerce is an important commercial channel, serving customers throughout the UK and internationally, and contributes to SMG's revenue generation and visitor engagement objectives. SMG's ecommerce platform is operated on Shopify Plus and includes a range of own-brand, exhibition-related, educational and retail merchandise products. The appointed supplier will be required to provide third-party logistics and fulfilment services that support a high-quality customer experience and align with SMG's brand values and service expectations. SMG’s current contract is with an external third-party logistics provider for warehousing and fulfilment services. The existing contract expires on 30 June 2027 and SMG is seeking to appoint a provider to support a managed transition and seamless commencement of fulfilment services from 1 July 2027.

Official source

Source: Find a Tender Service (UK Cabinet Office / Crown Commercial Service)

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Last verified against Find a Tender Service (UK Cabinet Office / Crown Commercial Service) 2 months ago

Documents on Find a Tender Service (UK Cabinet Office / Crown Commercial Service) (English)

What this market pays

The buyer has too few awards of its own in this sector, so this is the range of the last 43 awards for Supporting transport services in United Kingdom.

This notice
€699,953
Median award
€120,893
Middle half of past awards
€54,352 to €849,539

The estimate sits inside the usual range.

Award values as published by the official sources. Use them as a guide, not a rule: scope, lots and duration differ between contracts.

Science Museum Group

United Kingdom

notices in the register
40
awards
22

Who wins its contracts

Many suppliers
different companies won its awards
21
of the awards went to the three most frequent winners
14%
of its calls state an estimated value
100%

Based on 21 awards with a named winner over the last 3 years. Counted by award, not by value, because lot and framework amounts are not comparable. Concentrated means the three most frequent winners took 65% or more of the awards; many suppliers, under 35% with at least ten different winners.

One dot per award, on the day it was signed, sized by its value. A ring is an award with no published value.

This buyer has no award history in this sector yet. Usual winners, Supporting transport services - United Kingdom

Company Wins Total awarded Last win
CORPORATE TRAVEL MANAGEMENT (NORTH) LIMITED 7 €25.0M Sep 2026
Clarity Travel Limited 5 €31.4M Oct 2026
Key Travel Limited 2 €1.2M Jul 2026
Restore plc 2 €311,812 Jul 2026
NATIONAL PARKING PLATFORM LIMITED 2 €232,835 Sep 2026

Based on 50 awards with a linked company profile over the last 2 years.

7 open tenders right now

Market context

Larger than 53% of the open notices in Supporting transport services across Europe.

open now in Supporting transport services
416
median open notice
€575,415

Who wins in this market

Many suppliers

United Kingdom · Supporting transport services

different companies won awards here
35
of the awards went to the three most frequent winners
28%
buyers awarded contracts here
43

Based on 50 awards with a named winner over the last 3 years. Counted by award, not by value, because lot and framework amounts are not comparable. Concentrated means the three most frequent winners took 65% or more of the awards; many suppliers, under 35% with at least ten different winners.

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