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Find a Tender Service (UK Cabinet Office / Crown Commercial Service) verified 7 seconds ago Prior information notice

Direct Payment Support Service

Upcoming United Kingdom Health & social work

Buyer Newcastle City Council

€778,424 estimated value · converted from GBP

Key facts

Published
  1. Published

Find a Tender Service (UK Cabinet Office / Crown Commercial Service) does not publish a closing date for this notice. See the official notice

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Summary

Machine-generated summary

Newcastle City Council is procuring an organisation to run a Direct Payment Support Service for adults, children and carers who use or are considering direct payments to purchase care and support. The service will provide information and advice on the benefits and responsibilities of direct payments, budgeting and expenditure decisions, and signposting to payroll, insurance and pension providers. It will offer employment support including advice on becoming an employer, payroll, tax, insurance and pensions, recruitment templates, matching, pension auto-enrolment and DBS checks. It will promote safeguarding and safe recruitment, escalate risks, support workforce development and training, advise social care professionals and maintain a permanent base in Newcastle. Around 487 adults currently hold direct payments, with 315 service users in 25/26.

Description

Newcastle City Council is seeking to appoint an organisation to provide a Direct Payment Support Service to adults, children and carers who use, or are considering using, direct payments to purchase or arrange services. Direct payments can be used to purchase care and support service to meet the care and support needs of the person and carer. Direct payments do involve additional complexity and responsibility for the service user and therefore many need some support and/or advice. The Direct Payment Support Service Newcastle City Council are procuring will: -Information and Advice Explain the benefits and responsibilities of direct payments to Service Users Assist with budgeting and expenditure decisions Provide information about the range of services that provide payroll, insurance and pensions and signpost direct payment users. -Employment Support Provide advice on becoming an employer Support payroll, tax, insurance and pensions Supply employment templates Assist recruitment and selection of Personal Assistants Operate a matching service where appropriate Assist with all aspects of pension auto-enrolment Promote safer employment by encouraging and facilitating the completion of enhanced DBS -Safeguarding and Compliance Promote safe recruitment Support DBS applications Attend safeguarding meetings when required Report and escalate risks to vulnerable adults, children and public funds. -Workforce Development Advise on training for Direct Payment users and Personal Assistants Promote professional development and competency frameworks -Other requirements Provide advice and practical assistance on request to social care professionals when needed Have a permanent base within Newcastle Expected usage: 487 adults are currently receiving a direct payment in Newcastle In the financial year 25/26 there were 315 people who used the service

Official source

Source: Find a Tender Service (UK Cabinet Office / Crown Commercial Service)

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Last verified against Find a Tender Service (UK Cabinet Office / Crown Commercial Service) 7 seconds ago

Documents on Find a Tender Service (UK Cabinet Office / Crown Commercial Service) (English)

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The buyer

Full buyer profile

Newcastle City Council

United Kingdom

notices in the register
88
awards
58
awarded in total
€1.2M

Who wins its contracts

Many suppliers
different companies won its awards
54
of the awards went to the three most frequent winners
10%
of its calls state an estimated value
56%

Based on 58 awards with a named winner over the last 3 years. Counted by award, not by value, because lot and framework amounts are not comparable. Concentrated means the three most frequent winners took 65% or more of the awards; many suppliers, under 35% with at least ten different winners.

One dot per award, on the day it was signed, sized by its value. A ring is an award with no published value.

This buyer has no award history in this sector yet. Usual winners, Health & social work - United Kingdom

Company Wins Total awarded Last win
CARE LINE HOMECARE LIMITED 28 €1.9M Sep 2026
SPRINGFIELD HOME CARE SERVICES LIMITED 22 €1.6M Sep 2026
People Asset Management Ltd 8 €2.8M Aug 2026
ID MEDICAL GROUP LIMITED 7 €524,843 Oct 2026
18 Week Support Limited 5 €728,858 Sep 2026

Based on 547 awards with a linked company profile over the last 2 years.

4 open tenders right now

Market context

open now in Health & social work
2,333
median open notice
€484,353

Who wins in this market

Many suppliers

United Kingdom · Health & social work

different companies won awards here
431
of the awards went to the three most frequent winners
11%
buyers awarded contracts here
208

Based on 547 awards with a named winner over the last 3 years. Counted by award, not by value, because lot and framework amounts are not comparable. Concentrated means the three most frequent winners took 65% or more of the awards; many suppliers, under 35% with at least ten different winners.

Change history

Every time an official source republished this notice with different content. We watch every source we index, including regional copies of the same notice.

  1. Submission deadline
    The deadline was removed from the notice.
    Scope and criteria
    The description was shortened. Re-read it before you bid.
    Procedure
    Was: Open procedure
    Now: not stated
  2. Submission deadline
    not stated
    Now: December 15, 2026, 00:00
    Scope and criteria
    The description was expanded. Re-read it before you bid.
    Procedure
    not stated
    Now: Open procedure

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