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Find a Tender Service (UK Cabinet Office / Crown Commercial Service) verified 2 months ago Prior information notice

Debt Enforcement Agents Contract

Upcoming United Kingdom Public administration services

Buyer Cornwall Council

€11.1M estimated value · €11,101,633 · converted from GBP

Key facts

Published
  1. Published

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Summary

Machine-generated summary

Cornwall Council is procuring Enforcement Agent Services for the lawful recovery of unpaid Council Tax, Business Rates, Penalty Charge Notices, Housing Benefit Overpayments, Sundry Debts and other eligible debts. The contract is lotted by debt type to encourage competition, improve resilience and secure specialist expertise. Suppliers must comply with relevant legislation and demonstrate strong vulnerability management, robust governance and ethical enforcement practices. The new contract starts on 1 February 2027, after the current arrangement expires in January 2027, ensuring continuity of statutory debt recovery that protects income funding essential public services.

Description

Cornwall Council is seeking to procure Enforcement Agent Services to support the lawful recovery of unpaid Council Tax, Business Rates, Penalty Charge Notices (PCNs), Housing Benefit Overpayments, Sundry Debts and other eligible debts following the expiry of the current contract in January 2027. The procurement will ensure continuity of statutory debt recovery services, protect critical income streams that fund essential public services, and support the Council's commitment to fair, proportionate and customer-focused debt recovery. The Council is proposing a lotted contract structure to encourage competition, improve resilience and secure specialist expertise across different debt types. Suppliers will be required to demonstrate compliance with all relevant legislation, strong vulnerability management processes, robust governance arrangements and a commitment to ethical enforcement practices. The new contract is expected to commence on 1 February 2027 following a competitive procurement process

Official source

Source: Find a Tender Service (UK Cabinet Office / Crown Commercial Service)

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Last verified against Find a Tender Service (UK Cabinet Office / Crown Commercial Service) 2 months ago

Documents on Find a Tender Service (UK Cabinet Office / Crown Commercial Service) (English)

Cornwall Council

United Kingdom

notices in the register
61
awards
41
awarded in total
€1.2M

Who wins its contracts

Many suppliers
different companies won its awards
35
of the awards went to the three most frequent winners
20%
of its calls state an estimated value
92%

Based on 40 awards with a named winner over the last 3 years. Counted by award, not by value, because lot and framework amounts are not comparable. Concentrated means the three most frequent winners took 65% or more of the awards; many suppliers, under 35% with at least ten different winners.

One dot per award, on the day it was signed, sized by its value. A ring is an award with no published value.

This buyer has no award history in this sector yet. Usual winners, Public administration services - United Kingdom

Company Wins Total awarded Last win
Saxton 4 Sep 2026
Prison Advice & Care Trust (pact) 3 €198,266 Sep 2026
CHASE SERVICES GROUP LTD 2 €9.5M Sep 2026
DAI Global UK 2 €8.1M Sep 2026
Fuuse 2 €175,507 Feb 2026

Based on 74 awards with a linked company profile over the last 2 years.

2 open tenders right now

Market context

open now in Public administration services
287
median open notice
€462,737

Who wins in this market

Many suppliers

United Kingdom · Public administration services

different companies won awards here
64
of the awards went to the three most frequent winners
12%
buyers awarded contracts here
46

Based on 74 awards with a named winner over the last 3 years. Counted by award, not by value, because lot and framework amounts are not comparable. Concentrated means the three most frequent winners took 65% or more of the awards; many suppliers, under 35% with at least ten different winners.

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