Skip to content
Aperlena

Find a Tender Service (UK Cabinet Office / Crown Commercial Service) verified 2 days ago Contract award

Transparency Notice - Technical Support Services

Awarded United Kingdom

Buyer Network rail infrastructure limited

Key facts

Awarded
Procedure
Direct award A contract given to one company without a competition, published for transparency. Full entry
View the official notice Watch this tender

Bidding is closed. An award or a correction on this notice: an email when the register sees it. Log in

Awarded to

Linsinger UK Limited; Loram (UK) Limited

Record with this buyer
1 first contract from this buyer in the register

Summary

Machine-generated summary

Network Rail Infrastructure Limited awarded a contract for technical support services for its five plain line grinders and its milling train. Supply Chain Services, part of Route Services, needed support from the original equipment manufacturers (OEMs), covering remote support, physical attendance to fix issues, technical administration and software maintenance. The contract was won by Linsinger UK Limited and Loram (UK) Limited, with the award dated 2026-07-30. The cost is only incurred if the maintainer cannot use their own contract with the OEM for whatever reason.

Timing

  1. Awarded
  2. Published

Description

Supply Chain Services, part of Route Services, have a requirement for Technical Support services from the original equipment manufacturers (OEMs) for Network Rail’s five plain line grinders and Network Rail’s milling train. The requirement covers both remote support and physical attendance to fix issues, plus relevant technical administration and software maintenance. The cost will only be incurred if the maintainer cannot use their own contract with the OEM for whatever reason.

After the award

If you bid and did not win: the standstill period, the usual time to challenge the award, and a letter asking the buyer for its reasons.

This is not legal advice. The periods run from the date the decision was sent to you, which may differ from the date shown here. Check your award letter and national law, or ask a lawyer, before you rely on any date.

Show the periods and the letter

We hold no figures for United Kingdom, and the EU minimum does not apply there. The letter below can still be used.

Ask the buyer for its reasons

A debrief request in the buyer's language (English). Fill in the parts in square brackets and send it to the contact named in your award letter.

To: NETWORK RAIL INFRASTRUCTURE LIMITED

Subject: Request for the reasons for the award decision. Transparency Notice - Technical Support Services ([Reference number])

Dear Sir or Madam,

We submitted a tender in the procedure named above and have been informed that the contract was awarded to another tenderer.

So that we can understand the decision, we kindly ask you to send us:

1. the reasons why our tender was not selected;
2. the name of the successful tenderer, and the characteristics and relative advantages of its tender;
3. the scores that our tender and the successful tender received on each award criterion, with the reasons for each score;
4. the date on which the standstill period ends, if one applies.

Please confirm that you have received this request.

Yours faithfully,

[Name and position]
[Company]
[Address]
[Email and telephone]
[Place and date]

This is not legal advice. The periods run from the date the decision was sent to you, which may differ from the date shown here. Check your award letter and national law, or ask a lawyer, before you rely on any date.

Official source

Source: Find a Tender Service (UK Cabinet Office / Crown Commercial Service)

Always verify details on the official notice.

Last verified against Find a Tender Service (UK Cabinet Office / Crown Commercial Service) 2 days ago

Documents on Find a Tender Service (UK Cabinet Office / Crown Commercial Service) (English)

Network rail infrastructure limited

United Kingdom

Awards most often to

  1. Tended Limited 2 awards
  2. Xeiad Limited 1 award €6.3M
  3. Amalgamated construction LTD 1 award €6.1M

21 open tenders right now

More figures

The buyer in figures

Network rail infrastructure limited

notices in the register
99
awards
46
awarded in total
€12.9M

Who wins its contracts

Many suppliers
different companies won its awards
30
of the awards went to the three most frequent winners
13%

Based on 31 awards with a named winner over the last 3 years. Counted by award, not by value, because lot and framework amounts are not comparable. Concentrated means the three most frequent winners took 65% or more of the awards; many suppliers, under 35% with at least ten different winners.

One dot per award, on the day it was signed, sized by its value. A ring is an award with no published value.

Similar tenders

Open now

Open

Proofpoint Renewal

University of sussex(the)

Open, United Kingdom

Never miss a tender like this

2,162 new notices in all sectors in United Kingdom in the last 7 days. Get an email when new ones appear. Free.

Set up my alert

Keyboard shortcuts

Read a list without reaching for the mouse. The shortcuts stay quiet while you type in a field.

j
Next result
k
Previous result
Enter
Open the result
n
Next page
p
Previous page
c
Compare this result
s
Shortlist this result
o
Open the result in a new tab
x
Set this result aside
/
Search from any page
Ctrl K
Search from any page
?
Show these shortcuts
Esc
Close

Index

Close
Log in

Language