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TED - Tenders Electronic Daily (Publications Office of the EU) verified 2 days ago Contract notice

Poland - Software supply services - Provision of the Travel Settlement System for the distance-based tariff in public transport in Krakow

Original Polska - Usługi dostawy oprogramowania - Udostępnienie Systemu Rozliczania Podróży dla taryfy odległościowej w Komunikacji Miejskiej w Krakowie

Closed Poland Małopolskie IT services

Buyer ZARZĄD TRANSPORTU PUBLICZNEGO W KRAKOWIE

€1.7M estimated value · €1,741,972 · converted from PLN

Key facts

Closed
08:00 (UTC+2)
Procedure
Open procedure
  1. Published
  2. Deadline was
  3. Deadline was
  4. Deadline open for 4 days
  5. Awarded pending
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Summary

Machine-generated summary

Zarzad Transportu Publicznego w Krakowie procured software services for public transport in Krakow. The contract covered delivery of a System supporting the distance-based tariff in Krakow, operating the Sales Operator service for the mKrakow app, and comprehensive handling of KMK ticket purchases (punch tickets and distance-based tickets) sold through mKrakow, including interaction with ticket sales systems, accounting, sales, complaints and reports. It also included licences for individual elements and maintenance of the TO System for 3 years (36 months), with options to extend maintenance and the Sales Operator service by up to 1 year (12 months) each. Bidding closed, with a bid deadline of 2026-08-10.

Description

Przedmiotem zamówienia jest: - dostarczenie Systemu obsługującego Taryfę Odległościową w Krakowie, - świadczenie usługi Operatora Sprzedaży na potrzeby aplikacji mKraków - kompleksowa obsługa zakupów biletów KMK (bilety do kasowania, bilety odległościowe) realizowanych poprzez aplikację mKraków (interakcja z Systemami obsługującymi sprzedaż ww. biletów, księgowanie, sprzedaż, reklamacje, raporty), - udzielenie licencji na poszczególne elementy zamówienia, - utrzymanie Systemu TO przez okres 3 lat (36 miesięcy), - świadczenie usług Operatora Sprzedaży przez okres 3 lat (36 miesięcy), - opcja na przedłużenie utrzymania Systemu TO o maksymalnie 1 rok (12 miesięcy), - opcja na przedłużenie świadczenia usługi Operatora Sprzedaży o maksymalnie 1 rok (12 miesięcy),. - opcja na świadczenie prac rozwojowych Systemu, - opcja na zwiększenie wynagrodzenia dla Agenta Rozliczeniowego.

Terms of the procedure

How tenders are scored
Cena: 80 points; Liczba godzin pracy Punktu Obsługi Reklamacji: 20 points
Small firms
The buyer marks this procedure as suitable for small and medium-sized firms.

As the official notice states them.

Official source

Source: TED - Tenders Electronic Daily (Publications Office of the EU)

Always verify details on the official notice.

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Last verified against TED - Tenders Electronic Daily (Publications Office of the EU) 2 days ago

View the official notice

The buyer

Full buyer profile

ZARZĄD TRANSPORTU PUBLICZNEGO W KRAKOWIE

Poland

notices in the register
40
awards
16
awarded in total
€35.7M

Who wins its contracts

Moderately concentrated
different companies won its awards
11
of the awards went to the three most frequent winners
38%
of its calls state an estimated value
48%

Based on 13 awards with a named winner over the last 3 years. Counted by award, not by value, because lot and framework amounts are not comparable. Concentrated means the three most frequent winners took 65% or more of the awards; many suppliers, under 35% with at least ten different winners.

One dot per award, on the day it was signed, sized by its value. A ring is an award with no published value.

Awards most often to

  1. Miejskie Przedsiębiorstwo Komunikacyjne S.A. w Krakowie 3 awards €14.0M
  2. Koleje Małopolskie spółka z ograniczoną odpowiedzialnością 1 award €8.3M
  3. Mera Systemy Sp. z o.o. 1 award €6.3M

2 open tenders right now

Market context

open now in IT services
3,227
median open notice
€548,564

Who wins in this market

Many suppliers

Poland · IT services

different companies won awards here
1,221
of the awards went to the three most frequent winners
9%
buyers awarded contracts here
1,142

Based on 2,625 awards with a named winner over the last 3 years. Counted by award, not by value, because lot and framework amounts are not comparable. Concentrated means the three most frequent winners took 65% or more of the awards; many suppliers, under 35% with at least ten different winners.

Competition

tenders per lot on average (open and restricted procedures)
2.4
of those lots received a single tender
57%
of the awards went to companies based in another country
2%
of the tenders came from another country
3%

As the official award notices state them, over the last 3 years. Tenders per lot count open and restricted procedures only: in a negotiated procedure or a direct award a single tender is the procedure itself. The country is the one the notice gives for the winner.

Change history

Every time an official source republished this notice with different content. We watch every source we index, including regional copies of the same notice.

  1. Read before bidding
    Estimated value
    Was: €1,741,851
    Now: €1,741,972
    Submission deadline
    Was: August 9, 2026, 22:00
    Now: August 10, 2026, 06:00 1 day later
  2. Act now
    Estimated value
    not stated
    Now: €1,741,851
    Submission deadline
    Was: August 10, 2026, 00:00
    Now: August 10, 2026, 00:00 1 day earlier
    Estimated value
    not stated
    Now: €7,500,934

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