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TED - Tenders Electronic Daily (Publications Office of the EU) verified 1 day ago Contract notice

Poland - Software supply services - Provision of the Trip Settlement System for the distance tariff in municipal transport in Krakow

Original Polska - Usługi dostawy oprogramowania - Udostępnienie Systemu Rozliczania Podróży dla taryfy odległościowej w Komunikacji Miejskiej w Krakowie

Closed Poland Małopolskie IT services

Buyer ZARZĄD TRANSPORTU PUBLICZNEGO W KRAKOWIE

€1.7M estimated value · €1,744,809 · converted from PLN

Key facts

Closed
08:00 (UTC+2)
Procedure
Open procedure
  1. Published
  2. Deadline open for 10 days
  3. Awarded pending
View the official notice Watch this tender

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Summary

Machine-generated summary

Zarzad Transportu Publicznego w Krakowie procured the delivery of a System supporting the Distance Tariff in Krakow, together with Sales Operator services for the mKrakow application covering the purchase of KMK tickets, including validation, accounting, sales, complaints and reports. The contract included licences for the elements procured, maintenance of the Distance Tariff System for 3 years (36 months) and Sales Operator services for 3 years (36 months). Options covered extending maintenance and services by up to 1 year (12 months) each, development works and an increase in remuneration for the Settlement Agent. The estimated value was PLN 7 500 933.60, about EUR 1 744 808.93 converted from PLN. Bidding closed on 2026-08-17.

Description

Przedmiotem zamówienia jest: - dostarczenie Systemu obsługującego Taryfę Odległościową w Krakowie, - świadczenie usługi Operatora Sprzedaży na potrzeby aplikacji mKraków - kompleksowa obsługa zakupów biletów KMK (bilety do kasowania, bilety odległościowe) realizowanych poprzez aplikację mKraków (interakcja z Systemami obsługującymi sprzedaż ww. biletów, księgowanie, sprzedaż, reklamacje, raporty), - udzielenie licencji na poszczególne elementy zamówienia, - utrzymanie Systemu TO przez okres 3 lat (36 miesięcy), - świadczenie usług Operatora Sprzedaży przez okres 3 lat (36 miesięcy), - opcja na przedłużenie utrzymania Systemu TO o maksymalnie 1 rok (12 miesięcy), - opcja na przedłużenie świadczenia usługi Operatora Sprzedaży o maksymalnie 1 rok (12 miesięcy),. - opcja na świadczenie prac rozwojowych Systemu, - opcja na zwiększenie wynagrodzenia dla Agenta Rozliczeniowego.

Terms of the procedure

How tenders are scored
Cena: 80 points; Liczba godzin pracy Punktu Obsługi Reklamacji: 20 points
Small firms
The buyer marks this procedure as suitable for small and medium-sized firms.

As the official notice states them.

Official source

Source: TED - Tenders Electronic Daily (Publications Office of the EU)

Always verify details on the official notice.

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Last verified against TED - Tenders Electronic Daily (Publications Office of the EU) 1 day ago

ZARZĄD TRANSPORTU PUBLICZNEGO W KRAKOWIE

Poland

notices in the register
39
awards
16
awarded in total
€35.7M

Who wins its contracts

Moderately concentrated
different companies won its awards
11
of the awards went to the three most frequent winners
38%
of its calls state an estimated value
50%

Based on 13 awards with a named winner over the last 3 years. Counted by award, not by value, because lot and framework amounts are not comparable. Concentrated means the three most frequent winners took 65% or more of the awards; many suppliers, under 35% with at least ten different winners.

One dot per award, on the day it was signed, sized by its value. A ring is an award with no published value.

Awards most often to

  1. Miejskie Przedsiębiorstwo Komunikacyjne S.A. w Krakowie 3 awards €14.0M
  2. Koleje Małopolskie spółka z ograniczoną odpowiedzialnością 1 award €8.3M
  3. Mera Systemy Sp. z o.o. 1 award €6.3M

Market context

open now in IT services
3,202
median open notice
€547,250

Who wins in this market

Many suppliers

Poland · IT services

different companies won awards here
1,219
of the awards went to the three most frequent winners
9%
buyers awarded contracts here
1,139

Based on 2,616 awards with a named winner over the last 3 years. Counted by award, not by value, because lot and framework amounts are not comparable. Concentrated means the three most frequent winners took 65% or more of the awards; many suppliers, under 35% with at least ten different winners.

Competition

tenders per lot on average (open and restricted procedures)
2.4
of those lots received a single tender
57%
of the awards went to companies based in another country
2%
of the tenders came from another country
4%

As the official award notices state them, over the last 3 years. Tenders per lot count open and restricted procedures only: in a negotiated procedure or a direct award a single tender is the procedure itself. The country is the one the notice gives for the winner.

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