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TED - Tenders Electronic Daily (Publications Office of the EU) verified 4 days ago Modification

Italia - Servizi di operatore telefonico - Servizi di contact center per le finalità istituzionali del GSE

Closed Italy Lazio Business services

Buyer Gestore dei Servizi Energetici - GSE SpA

Key facts

Published
  1. Published
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Description

Le attività del servizio di Contact Center consistono nel fornire agli interlocutori del GSE le informazioni sulle modalità di accesso agli incentivi, il supporto nella gestione dei contratti in essere, la promozione della produzione di energia da fonti rinnovabili, dell’efficienza energetica e della mobilità sostenibile. Si veda il precedente punto 2.1

Official source

Source: TED - Tenders Electronic Daily (Publications Office of the EU)

Always verify details on the official notice.

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Last verified against TED - Tenders Electronic Daily (Publications Office of the EU) 4 days ago

Gestore dei Servizi Energetici - GSE SpA

Italy

1 open tender right now

Market context

open now in Business services
7,504
median open notice
€329,960

Who wins in this market

Many suppliers

Italy · Business services

different companies won awards here
799
of the awards went to the three most frequent winners
4%
winners of the last 12 months were new here
630 of 670
buyers awarded contracts here
652

Based on 1,048 awards with a named winner over the last 3 years. Counted by award, not by value, because lot and framework amounts are not comparable. Concentrated means the three most frequent winners took 65% or more of the awards; many suppliers, under 35% with at least ten different winners. New: no award from the same buyer or market in the two years before.

Competition

tenders per lot on average (open and restricted procedures)
4.6
of those lots received a single tender
18%
of the awards went to companies based in another country
2%
of the tenders came from another country
35%

As the official award notices state them, over the last 3 years. Tenders per lot count open and restricted procedures only: in a negotiated procedure or a direct award a single tender is the procedure itself. The country is the one the notice gives for the winner.

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