Italia - Servizi di operatore telefonico - Gara d'appalto 2025PF03 ATTIVITA’ DI GESTIONE DEI CLIENTI E PRATICHE DI BACK OFFICE

Italy · Business services

different companies won awards here

799

of the awards went to the three most frequent winners

4%

winners of the last 12 months were new here

630 of 670

buyers awarded contracts here

652

Based on 1,048 awards with a named winner over the last 3 years. Counted by award, not by value, because lot and framework amounts are not comparable. Concentrated means the three most frequent winners took 65% or more of the awards; many suppliers, under 35% with at least ten different winners. New: no award from the same buyer or market in the two years before.

Competition

tenders per lot on average (open and restricted procedures)

4.6

of those lots received a single tender

18%

of the awards went to companies based in another country

2%

of the tenders came from another country

35%

As the official award notices state them, over the last 3 years. Tenders per lot count open and restricted procedures only: in a negotiated procedure or a direct award a single tender is the procedure itself. The country is the one the notice gives for the winner.