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Italy - Telephone operator services - Dynamic Purchasing System of the Public Administration for contact centre services ID 2682

Original Italia - Servizi di operatore telefonico - Sistema dinamico di acquisizione della Pubblica Amministrazione per servizi di contact center ID 2682

Open Contract notice

Key facts

Estimated value
€470,000,000
Buyer
Consip S.p.A. a socio unico
Where
Italy Lazio
Procedure
Restricted procedure Two steps: companies first ask to take part, and only those selected are invited to bid. Full entry Above the EU threshold A contract large enough that EU-wide rules apply and it must be published on TED. Full entry
CPV code The EU's common vocabulary for what is being bought: an eight-digit code every notice carries. Full entry
79511000 Telephone operator services
Original language
Italian
Published
Source
via TED - Tenders Electronic Daily (Publications Office of the EU), verified 1 month ago
Notice number
419749-2026
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Summary

Machine-generated summary

Consip S.p.A., acting on behalf of the Italian Ministry of Economy and Finance, is setting up a Dynamic Purchasing System for public administration contact centre services. The system is divided into merchandise categories as described in the establishing specifications. Possible services to be awarded under individual specific contracts are indicated in the tender technical specifications and will be set out in the invitation letters and the documentation of each specific contract. Place of performance: Italy.

Description

La presente procedura, indetta da Consip S.p.A. per conto del Ministero dell’Economia e delle Finanze, ha ad oggetto l’istituzione del Sistema Dinamico di Acquisizione della Pubblica Amministrazione per servizi di contact center suddiviso in categorie merceologiche, secondo quanto meglio indicato nel Capitolato d’Oneri istitutivo le possibili prestazioni oggetto degli Appalti Specifici sono indicate nel Capitolato tecnico del Bando istitutivo e saranno indicate nella Lettera di invito e precisate nella documentazione dei singoli Appalti specifici

Official source

Source: TED - Tenders Electronic Daily (Publications Office of the EU)

Always verify details on the official notice.

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Last verified against TED - Tenders Electronic Daily (Publications Office of the EU) 1 month ago

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More from this buyer

Full buyer profile

2 open tenders right now

This buyer has no award history in this sector yet. Usual winners, Business services - Italy

Company Wins Total awarded Last win
GI GROUP S.P.A. 14 €16.0M Aug 2026
I.C.A. - IMPOSTE COMUNALI AFFINI - S.P.A. 11 €3.1M Sep 2026
RANDSTAD ITALIA SPA 9 €2.0M Mar 2026
ABACO S.P.A. 8 €3.6M Aug 2026
Umana S.p.A. 6 €27.9M Apr 2026

Based on 703 awards with a linked company profile over the last 2 years.

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Market context

Avg. open tender · Business services
€23,962,522
5,883 open across Europe right now
Buyer track record on Aperlena
2 notices tracked · 0 awarded

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