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TED - Tenders Electronic Daily (Publications Office of the EU) verified 2 hours ago Contract notice

Italia - Servizi di operatore telefonico - PROCEDURA APERTA PER L’AFFIDAMENTO DEL SERVIZIO DI CUSTOMER CARE - CONTACT CENTER E BACK OFFICE NUOVE ACQUE SPA

Open Italy Toscana Business services

Buyer Nuove Acque SpA

40 days left

Key facts

Closes
15:00 (UTC+1)
Estimated value
€951,411
Procedure
Open procedure
  1. Published
  2. Today
  3. Deadline open for 40 days
  4. Awarded pending
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Description

PROCEDURA APERTA PER L’AFFIDAMENTO DEL SERVIZIO DI CUSTOMER CARE - CONTACT CENTER E BACK OFFICE NUOVE ACQUE SPA

Bid or no-bid?

Six questions before you commit a team. Under each one, what the register holds on it. The answers are yours.

  1. In your favour:

    Do we meet every eligibility criterion?

    Open procedure: any interested supplier may submit a bid.

    Above the EU threshold: open to companies from any EU country.

  2. Your call:

    Can we deliver this with the team we have?

    Estimated at €951,411.

  3. Your call:

    Do we have two comparable references?

    Comparable work is in Business services.

  4. In your favour:

    Is the deadline realistic for a proper offer?

    40 days left, 28 of them working days.

  5. Your call:

    Is there a margin at the likely winning price?

    In this country this kind of contract is usually awarded for between €108,000 and €1.0M.

  6. Your call:

    Do we know this buyer?

    The register holds nothing on this. The official documents will.

Can I bid?

  • Open procedure: any interested supplier may submit a bid. Above the EU threshold: open to companies from any EU country.
  • The notice is written in Italian.
  • Certificates from another EU country? Check the equivalents on eCertis

Official source

Source: TED - Tenders Electronic Daily (Publications Office of the EU)

Always verify details on the official notice.

Report an error in this notice

Last verified against TED - Tenders Electronic Daily (Publications Office of the EU) 2 hours ago

View the official notice

What this market pays

The buyer has too few awards of its own in this sector, so this is the range of the last 646 awards for Business services in Italy.

This notice
€951,411
Median award
€319,300
Middle half of past awards
€108,000 to €1.0M

The estimate sits inside the usual range.

Award values as published by the official sources. Use them as a guide, not a rule: scope, lots and duration differ between contracts.

The buyer

Full buyer profile

Nuove Acque SpA

Italy

This buyer has no award history in this sector yet. Usual winners, Business services - Italy

Company Wins Total awarded Last win
GI GROUP S.P.A. 14 €16.0M Aug 2026
I.C.A. - IMPOSTE COMUNALI AFFINI - S.P.A. 11 €3.1M Sep 2026
RANDSTAD ITALIA SPA 9 €2.0M Mar 2026
ABACO S.P.A. 8 €3.6M Aug 2026
Umana S.p.A. 6 €27.9M Apr 2026

Based on 712 awards with a linked company profile over the last 2 years.

2 open tenders right now

Market context

Larger than 70% of the open notices in Business services across Europe.

open now in Business services
6,095
median open notice
€215,000

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40 days left

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