Summary
Machine-generated summaryAn Italian contracting authority is procuring a commercial contact centre service, as indicated by the tender title 'APPALTO SERVIZIO CONTACT CENTER COMMERCIALE'. The buyer is located in Italy. The service concerns telephone operator activities supporting commercial contact centre operations. Small businesses with relevant experience in customer contact and call handling may consider participating once further details are confirmed in the official documents.
Description
Can I bid?
- Open procedure: any interested supplier may submit a bid. Above the EU threshold: open to companies from any EU country.
- The notice is written in Italian.
- Certificates from another EU country? Check the equivalents on eCertis
Official source
Source: TED - Tenders Electronic Daily (Publications Office of the EU)
Always verify details on the official notice.
Last verified against TED - Tenders Electronic Daily (Publications Office of the EU) 1 week ago
More from this buyer
Full buyer profileThis buyer has no award history in this sector yet. Usual winners, Business services - Italy
| Company | Wins | Total awarded | Last win |
|---|---|---|---|
| GI GROUP S.P.A. | 14 | €16.0M | Aug 2026 |
| I.C.A. - IMPOSTE COMUNALI AFFINI - S.P.A. | 11 | €3.1M | Sep 2026 |
| RANDSTAD ITALIA SPA | 9 | €2.0M | Mar 2026 |
| ABACO S.P.A. | 8 | €3.6M | Aug 2026 |
| Umana S.p.A. | 6 | €27.9M | Apr 2026 |
Based on 692 awards with a linked company profile over the last 2 years.
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Market context
- Avg. open tender · Business services
- €23,428,297
- Buyer track record on Aperlena
- 20 notices tracked · 14 awarded
- €21,583,705 in awarded contracts
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