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TED - Tenders Electronic Daily (Publications Office of the EU) verified 9 hours ago Contract notice

Croatia - Passenger information systems - E-ticketing Phase 2; Group 1 - Security upgrade of the existing system through video surveillance; Group 2 - E-ticketing system upgrade

Original Hrvatska - Informacijski sustavi za putnike - E-ticketing faza 2; Grupa 1 - Unapređenje sigurnosti postojećeg sustava implementacijom video nadzora; Grupa 2 - Nadogradnja e-ticketing sustava

Open Croatia Jadranska Hrvatska Software & IT systems

Buyer PROMET d.o.o.

12 days left

Key facts

Closes
12:00 (UTC+2)
Estimated value
€1.8M
€1,845,000
Procedure
Open procedure
  1. Published
  2. Today
  3. Deadline open for 17 days
  4. Awarded pending

Bidding window

16 days from publication to deadline

Usual length

Notices of this kind (Croatia, open procedure, above the EU threshold) give a median of 17 days, half of them between 10 and 30 days, based on 7,982 notices of the last two years.

This buyer usually gives 21 days (median of its last 21 calls for tender).

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Summary

Machine-generated summary

This tender covers e-ticketing Phase 2 for a city bus operator in Croatia, divided into two groups. Group 1 involves installing video surveillance in 180 existing buses to improve system security. Group 2 covers upgrading the e-ticketing system: installing an additional 132 validators in all city buses, deploying 8 ticket vending machines for ticket sales and value card top-ups, installing 20 information panels at bus stops, and creating a User Account Management module with new functions within the sales system. The existing e-ticketing system runs on Windows 11, so the software solution must be aligned with that operating system.

Description

1. GRUPA: Unaprjeđenje sigurnosti postojećeg sustava implementacijom videonadzora • ugradnja videonadzora u 180 autobusa 2. GRUPA: Nadogradnja e-Ticketing sustava • postavljanje dodatna 132 validatora u svim gradskim autobusima • postavljanje 8 automata za prodaju karata i nadopunu vrijednosnih kartica • instalacija 20 informacijskih panela na autobusnim stajalištima • kreiranje modula Upravljanje korisničkim računom te dodavanje novih funkcionalnosti unutar sustava prodaje. Ugradnja videonadzora u 180 autobusa.; • postavljanje dodatna 132 validatora u svim gradskim autobusima • postavljanje 8 automata za prodaju karata i nadopunu vrijednosnih kartica • instalacija 20 informacijskih panela na autobusnim stajalištima • kreiranje modula Upravljanje korisničkim računom te dodavanje novih funkcionalnosti unutar sustava prodaje Postojeći e-Ticketing sustav je implementiran na Windows 11 operativnom sustavu stoga je nužno uskladiti programsko rješenje sa istim.

2 lots

Lot 1
Unapređenje sigurnosti postojećeg sustava implementacijom video nadzora estimated €706,218 · 18 months
Lot 2
Nadogradnja e-ticketing sustava estimated €1,138,782 · 18 months
How tenders are scored
Cijena ponude; Jamstveni rok; Dodatno specifično iskustvo stručnjaka; Duljina trajanja jamstvenog roka The lots are scored differently: the official notice gives each lot its own criteria.
Small firms
The buyer marks this procedure as suitable for small and medium-sized firms.
Tenders go to
eojn.hr/tender-eo/95324

As the official notice states them.

Bid or no-bid?

Six questions before you commit a team. Under each one, what the register holds on it. The answers are yours.

  1. In your favour:

    Do we meet every eligibility criterion?

    Open procedure: any interested supplier may submit a bid.

    Above the EU threshold: open to companies from any EU country.

  2. Your call:

    Can we deliver this with the team we have?

    Estimated at €1.8M.

  3. Your call:

    Do we have two comparable references?

    Comparable work is in Software & IT systems.

  4. In your favour:

    Is the deadline realistic for a proper offer?

    12 days left, 10 of them working days.

  5. Your call:

    Is there a margin at the likely winning price?

    In this country this kind of contract is usually awarded for between €93,095 and €1.1M.

  6. Your call:

    Do we know this buyer?

    The buyer has 30 notices in the register and no pattern of winners yet.

Can I bid?

  • Open procedure: any interested supplier may submit a bid. Above the EU threshold: open to companies from any EU country.
  • The notice is written in Croatian.
  • Certificates from another EU country? Check the equivalents on eCertis

Official source

Source: TED - Tenders Electronic Daily (Publications Office of the EU)

Always verify details on the official notice.

Report an error in this notice

Last verified against TED - Tenders Electronic Daily (Publications Office of the EU) 9 hours ago

Expected award price

likely award for this notice, from its published estimate of €1,845,000
€1.7M to €1.8M

Comparable awards in this country and sector came in at a median of 99% of their published estimate, half of them between 90% and 100%, based on 113 awards of the last 3 years.

Each award is compared with the estimate of the same lots, framework agreements excluded. A published estimate may include options and renewals, so an award under it is not always a discount.

What this market pays

The buyer has too few awards of its own in this sector, so this is the range of the last 247 awards for Software & IT systems in Croatia.

This notice
€1.8M
Median award
€317,793
Middle half of past awards
€93,095 to €1.1M

The estimate is larger than three in four past awards.

Award values as published by the official sources. Use them as a guide, not a rule: scope, lots and duration differ between contracts.

PROMET d.o.o.

Croatia

notices in the register
30
awards
9
awarded in total
€12.0M

Who wins its contracts

of its calls state an estimated value
100%

Competition

tenders per lot on average (open and restricted procedures)
1.6
of those lots received a single tender
36%

As the official award notices state them, over the last 3 years. Tenders per lot count open and restricted procedures only: in a negotiated procedure or a direct award a single tender is the procedure itself. The country is the one the notice gives for the winner.

One dot per award, on the day it was signed, sized by its value. A ring is an award with no published value.

This buyer has no award history in this sector yet. Usual winners, Software & IT systems - Croatia

Company Wins Total awarded Last win
COMBIS d.o.o.; SPAN d.d. 34 €25.4M Oct 2026
COMBIS d.o.o. 32 €22.3M Sep 2026
KING ICT d.o.o. 19 €18.2M Sep 2026
STORM COMPUTERS d.o.o. 15 €19.0M Jul 2026
CompING d.o.o. 14 €11.0M Jul 2026

Based on 245 awards with a linked company profile over the last 2 years.

4 open tenders right now

Market context

Larger than 79% of the open notices in Software & IT systems across Europe.

open now in Software & IT systems
1,834
median open notice
€329,463

Who wins in this market

Many suppliers

Croatia · Software & IT systems

different companies won awards here
97
of the awards went to the three most frequent winners
35%
buyers awarded contracts here
57

Based on 246 awards with a named winner over the last 3 years. Counted by award, not by value, because lot and framework amounts are not comparable. Concentrated means the three most frequent winners took 65% or more of the awards; many suppliers, under 35% with at least ten different winners.

Competition

tenders per lot on average (open and restricted procedures)
1.3
of those lots received a single tender
76%
of the awards went to companies based in another country
4%
of the tenders came from another country
5%

As the official award notices state them, over the last 3 years. Tenders per lot count open and restricted procedures only: in a negotiated procedure or a direct award a single tender is the procedure itself. The country is the one the notice gives for the winner.

Similar tenders

Open now

Open elsewhere in Europe

Matched by meaning across languages, from the notices' own words: the same kind of contract, open now in another country.

Awarded before

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12 days left

Open notice

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