Awarded to
IDRUS SOLUCIONES E INNOVACION SL
- Awarded value
- €116,580
- Award date
- Bids received
- 2
- Record with this buyer
- 1 first contract from this buyer in the register
Summary
Machine-generated summaryMutua Montañesa contracted a comprehensive service covering the implementation, corrective, preventive and evolutionary maintenance of its virtual agent, plus the design and development of new features to improve accessibility, usability and user interaction. The aim was to increase automation in telephone support, help protected workers, member companies and mutual advisory services resolve queries efficiently, and reassign human resources to higher-value tasks. The contract was awarded to IDRUS SOLUCIONES E INNOVACION SL for EUR 116,580. The award date was 23 October 2025, and the procedure is now closed.
Description
Official source
Source: TED - Tenders Electronic Daily (Publications Office of the EU)
Always verify details on the official notice.
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Last verified against TED - Tenders Electronic Daily (Publications Office of the EU) 2 days ago
What this buyer has paid before
Based on 3 comparable contracts this buyer awarded in this sector over the last 4 years.
- This award
- €116,580
- Median award
- €116,580
- Middle half of past awards
- €72,890 to €451,255
The award sits inside the usual range.
Most recent awards
- Servicios de tecnología de la información - servicio SAP rises/4HANA cloud base edition para Mutua Montañesa €785,930
- Adecuación plataforma SAP tras conversión BBDD a unicode y proyecto FDQ €29,200
Award values as published by the official sources. Use them as a guide, not a rule: scope, lots and duration differ between contracts.
The buyer
Full buyer profileDirección General de Mutua Montañesa
- notices in the register
- 116
- awards
- 70
- awarded in total
- €6.7M
Who wins its contracts
Many suppliers- different companies won its awards
- 58
- of the awards went to the three most frequent winners
- 11%
- of its calls state an estimated value
- 100%
Based on 64 awards with a named winner over the last 3 years. Counted by award, not by value, because lot and framework amounts are not comparable. Concentrated means the three most frequent winners took 65% or more of the awards; many suppliers, under 35% with at least ten different winners.
Competition
- tenders per lot on average (open and restricted procedures)
- 1.3
- of those lots received a single tender
- 51%
- of the awards went to companies based in another country
- 0%
As the official award notices state them, over the last 3 years. Tenders per lot count open and restricted procedures only: in a negotiated procedure or a direct award a single tender is the procedure itself. The country is the one the notice gives for the winner.
One dot per award, on the day it was signed, sized by its value. A ring is an award with no published value.
Awards most often to
- ABRAMORENT, S.L.
- AYESA IBERMATICA, S. A.U.
- SERMEBI 97 SOCIEDAD LIMITADA; MEDCOM TECH S.A.; JEMED IMPORTACIONES SL
5 open tenders right now
- Supply of anti-gravity tapes for Mutua Montañesa, collaborating mutual society with Social Security no. 7 5 days left
- Physiotherapy services - Physiotherapy service for Mutua Montanesa's protected population, divided into lots across sixteen towns 5 days left
- Hospital services of medicine - Neurorehabilitation service in inpatient and outpatient unit for Mutua Montanesa, mutual collaborating with social security no. 7: Lot 1 Catalonia, Lot 2 Vizcaya, Gipuzkoa, Navarra and Cantabria, Lot 3 Castilla y Leon, Lot 4 Extremadura, Lot 5 Alicante and Murcia and Lot 6 Madrid 6 days left
Market context
- open now in IT services
- 7,105
- median open notice
- €900,000
Who wins in this market
Many suppliersSpain · IT services
- different companies won awards here
- 3,660
- of the awards went to the three most frequent winners
- 4%
- winners of the last 12 months were new here
- 3,248 of 3,474
- buyers awarded contracts here
- 1,975
Based on 7,444 awards with a named winner over the last 3 years. Counted by award, not by value, because lot and framework amounts are not comparable. Concentrated means the three most frequent winners took 65% or more of the awards; many suppliers, under 35% with at least ten different winners. New: no award from the same buyer or market in the two years before.
Competition
- tenders per lot on average (open and restricted procedures)
- 3.4
- of those lots received a single tender
- 31%
- of the awards went to companies based in another country
- 1%
- of the tenders came from another country
- 2%
As the official award notices state them, over the last 3 years. Tenders per lot count open and restricted procedures only: in a negotiated procedure or a direct award a single tender is the procedure itself. The country is the one the notice gives for the winner.
Similar tenders
Open now
2
days left
€49,500
est. value
2
days left
€61,983
est. value
Awarded before
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