Summary
Machine-generated summaryA multi-academy trust of 45 academies with over 5000 staff is procuring an enterprise service desk solution. The buyer wants one trust-wide service desk covering not only IT but also support requests, casework and compliance, and asks suppliers to present their vision of what such a service desk looks like at its best. Bidders must complete and submit an attached questionnaire with 2 tabs via the OAT tendering system on Mercell. The buyer may request a clarification presentation, possibly in the week commencing 3 August 2026, which would be recorded. Open to suppliers able to respond through the specified system.
Timing
- Published
Find a Tender Service (UK Cabinet Office / Crown Commercial Service) does not publish a closing date for this notice. See the official notice
Description
Official source
Source: Find a Tender Service (UK Cabinet Office / Crown Commercial Service)
Always verify details on the official notice.
Last verified against Find a Tender Service (UK Cabinet Office / Crown Commercial Service) 3 months ago
Market
IT services in United Kingdom
- median open notice
- €450,000
More figures
Market context
- open now in IT services
- 3,425
- median open notice
- €450,000
Who wins in this market
Many suppliersUnited Kingdom · IT services
- different companies won awards here
- 927
- of the awards went to the three most frequent winners
- 10%
- buyers awarded contracts here
- 508
Based on 1,767 awards with a named winner over the last 3 years. Counted by award, not by value, because lot and framework amounts are not comparable. Concentrated means the three most frequent winners took 65% or more of the awards; many suppliers, under 35% with at least ten different winners.
The buyer in figures
Ormiston Academies Trust (OAT)
The buyer
Full buyer profileOrmiston Academies Trust (OAT)
This buyer has no award history in this sector yet. Usual winners, IT services - United Kingdom
| Company | Wins | Total awarded | Last win |
|---|---|---|---|
| Softcat PLC | 67 | €114.7M | Nov 2026 |
| Computacenter | 54 | €13.0M | Nov 2026 |
| Computacenter (UK) limited | 50 | €10.9M | Oct 2026 |
| Phoenix software limited | 45 | €264.1M | Nov 2026 |
| Civica UK Limited | 30 | €6.5M | Nov 2026 |
Based on 1767 awards with a linked company profile over the last 2 years.
Similar tenders
Open now
Open
DFTc: ESM ServiceNow Implementation Market Engagement
Department for Transport
€5,982,436 est. value
6
days left
Market Intelligence and Document Search Platform
The financial reporting council limited
€119,296 est. value
15
days left
United Kingdom - Project management consultancy services - T26/27-008 PEACE PLUS - Celebrating Us
Lisburn and Castlereagh City council
€288,941 est. value
Awarded before
-
Gartner Subscription Services €557,535
Never miss a tender like this
116 new notices in IT services in United Kingdom in the last 7 days. Get an email when new ones appear. Free.
Set up my alertOr follow just its CPV code, Technical computer support services: an email when new tenders arrive under it, no account needed.