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Find a Tender Service (UK Cabinet Office / Crown Commercial Service) verified 2 months ago Prior information notice

DN Colleges Group - Customer Relationship Management Solution and Implementation

Upcoming United Kingdom Software & IT systems

Buyer DN Colleges Group

Key facts

Published
  1. Published

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Summary

Machine-generated summary

DN Colleges Group, an education group in the United Kingdom, has carried out preliminary market engagement on a new Customer Relationship Management solution. The CRM would support the learner journey from initial enquiry through application, admissions and enrolment. The engagement covered available CRM platforms, licensing, implementation approaches, integration with existing Group systems, delivery timescales and support models. Salesforce was identified as the preferred platform direction.

Description

DN Colleges Group undertook preliminary market engagement to explore options for a new Customer Relationship Management solution supporting the learner journey from initial enquiry through application, admissions and enrolment. The engagement considered available CRM platforms, licensing arrangements, implementation approaches, integration with existing Group systems, delivery timescales and support models. Following the market engagement and subsequent internal assessment, Salesforce was identified as the Group's preferred CRM platform direction. Information gathered through the engagement was used to inform the Group's CRM business case, requirements and subsequent procurement planning. No contract was awarded through the preliminary market engagement.

Official source

Source: Find a Tender Service (UK Cabinet Office / Crown Commercial Service)

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Last verified against Find a Tender Service (UK Cabinet Office / Crown Commercial Service) 2 months ago

Documents on Find a Tender Service (UK Cabinet Office / Crown Commercial Service) (English)

DN Colleges Group

United Kingdom

notices in the register
15
awards
8
awarded in total
€890,987

Who wins its contracts

of its calls state an estimated value
100%

One dot per award, on the day it was signed, sized by its value. A ring is an award with no published value.

This buyer has no award history in this sector yet. Usual winners, Software & IT systems - United Kingdom

Company Wins Total awarded Last win
SOFTCAT PLC 83 €66.7M Oct 2026
COMPUTACENTER (UK) LIMITED 56 €9.4M Oct 2026
PHOENIX SOFTWARE LIMITED 43 €117.0M Oct 2026
Computacenter 31 €16.6M Sep 2026
Civica UK Limited 30 €8.9M Oct 2026

Based on 1164 awards with a linked company profile over the last 2 years.

2 open tenders right now

Market context

open now in Software & IT systems
1,860
median open notice
€280,000

Who wins in this market

Many suppliers

United Kingdom · Software & IT systems

different companies won awards here
562
of the awards went to the three most frequent winners
16%
buyers awarded contracts here
411

Based on 1,164 awards with a named winner over the last 3 years. Counted by award, not by value, because lot and framework amounts are not comparable. Concentrated means the three most frequent winners took 65% or more of the awards; many suppliers, under 35% with at least ten different winners.

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