Summary
Machine-generated summaryAOK Baden-Wuerttemberg has awarded a contract for customer service measurement. The service is intended to identify improvement potential and developments in customer service and customer advice so these can be optimised. It should also allow comparison with competitors and ensure the customer perspective is systematically taken into account when developing and improving products, services and processes. For this purpose, an online community of insured persons is to be set up. The contract was won by Produkt + Markt and the award date was 2026-08-10. No contract value, number of bids or contract duration is given in the notice text.
Description
Official source
Source: TED - Tenders Electronic Daily (Publications Office of the EU)
Always verify details on the official notice.
Last verified against TED - Tenders Electronic Daily (Publications Office of the EU) 3 weeks ago
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Market context
- Avg. open tender · Business services
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- Buyer track record on Aperlena
- 40 notices tracked · 21 awarded
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