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Aperlena

TED - Tenders Electronic Daily (Publications Office of the EU) verified 3 days ago Contract notice

Germany - Software-related services - Migration, maintenance and operation of the Confluence ticketing tool and Jira wiki system

Original Deutschland - Dienstleistungen in Verbindung mit Software - Migration, Betreuung und Betrieb des Ticketing-Tools Confluence und Wiki-Systems Jira

Open Germany Leipzig IT services

Buyer Stadtwerke Leipzig GmbH

Key facts

Published
Competition
Open race
  1. Published

TED - Tenders Electronic Daily (Publications Office of the EU) does not publish a closing date for this notice. See the official notice

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The Aperlena Verdict

Open race

No supplier dominates: 3 different companies have won the last 3 comparable contracts from this buyer over 5 years. This is a genuinely open race.

Based on 3 comparable awards by this buyer in this sector over 5 years. Every verdict is recorded before the outcome and graded against the award notice. How we score ourselves.

Summary

Machine-generated summary

This contract covers the migration of existing on-premise Atlassian Confluence and Atlassian Jira licences to the Atlassian Cloud platform, as the on-premise versions reach end of life. The contractor provides a GDPR-compliant cloud solution hosted in Europe and is responsible for the entire operation, including infrastructure, cloud migration, administration, application lifecycle management, monitoring, configuration of applications, interfaces, workflows, templates, custom fields and automatisations for Jira, plus content administration and standardisation for Confluence. Supply of software, add-ons and licences, customising, middleware and database integration, and contribution to cloud migration planning are included, in line with defined IT service levels, in Germany.

Description

Migration der akutellen onPrem Lizenzen auf die neue Cloud Plattform (EOL onPrem) Die geforderten Leistungen umfassen die Migration, Betreuung und den Betrieb des Wiki-Systems Atlassian Confluence sowie des Ticketing Tool Atlassian Jira gemäß festgelegter Qua-litätsmerkmale / IT-Service Level auf die neue Atlassian Cloud Plattform. Der AN stellt dem AG eine Cloud-Lösung in Europa DSGVO-Konform bereit. Er ist für den ge-samten Betrieb, einschließlich der Infrastruktur, sowie die Cloud-Migration eigenverantwort-lich. Der AN übernimmt die Betriebs- und Administrationsaufgaben sowie das Application Lifecyc-le Management zur Sicherstellung der Verfügbarkeit, Performance und Funktionsfähigkeit der eingesetzten Anwendungen, einschließlich der Konfiguration und Parametrisierung der Ap-plikation sowie der Schnittstellen. Der AN verantwortet zudem die Administration und Standardisierung der Contentverwaltung innerhalb des Wiki-Systems Confluence. Für JIRA und Confluence ist die Nutzerverwaltung auf oberster Ebene, wobei die allgemeine Nutzerverwaltung durch Projektadministratoren und eine AD-Anbindung erfolgen soll, durch den AN zu erbringen. Weiterhin ist für JIRA die Anpassung und Erstellung von Workflows, Templates, individuellen Feldern und Automatisierungen der AG hauptzuständig und kann durch den AN unterstützt werden . Grundsätzlich ist eine effiziente und standardisierte Nutzung beider Systeme zu gewährlei-ten. - Die Leistungen (für beide Systeme) dieses IT-Services umfassen insbesondere, aber nicht ausschließlich - Beschaffung, Bereitstellung und Installation der Applikationssoftware, Add-Ons und notwendiger Lizenzen - Customizing und sonstige Konfigurations- und Anpassungsleistungen auf Appli-kationsebene, inklusiver Integration von Middleware, Datenbanken und sonstigen Plattformkomponenten - Mitwirkung bei der Planung/ Architektur der notwendigen kosteneffizienteren Cloud-Migration - Sicherstellung der Betriebsbereitschaft, inklusive proaktivem Monitoring und Ba-ckup-Management - Systemüberwachung während der vereinbarten Servicezeiten sowie Reporting, und Pflege der Dokumentation - 2nd- und 3rd-Level Support, inklusive Eskalationsmanagement - Vollständiger Applikationsbetrieb, inklusive aller notwendigen Betriebs- und Supportprozesse - Funktionaler Betrieb und fachliche Steuerung, nach Bedarf, in Zusammenarbeit mit dem AG, insbesondere bei der Contentverwaltung - Event-, Incident-, Problem- und Service Request-Management gemäß den zu defi-nierten SLA - Durchführung von Schulungsmaßnahmen, auf Verlangen des AGs als optionale Leistung, für Mitarbeiter des AGs. - Change- und Release-Management - Security-Management - Fehleranalyse und -behebung auf Anwendungsebene - Governance Beratung und Unterstützung des AG bei Infrastruktur- und Konnekti-vitätsfragen

Official source

Source: TED - Tenders Electronic Daily (Publications Office of the EU)

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Last verified against TED - Tenders Electronic Daily (Publications Office of the EU) 3 days ago

What this market pays

The buyer has too few awards of its own in this sector, so this is the range of the last 776 awards for IT services in Germany.

Median award
€495,044
Middle half of past awards
€249,898 to €1.2M

TED - Tenders Electronic Daily (Publications Office of the EU) publishes no value for this notice, so it has no mark on the scale. The official documents may state one.

Award values as published by the official sources. Use them as a guide, not a rule: scope, lots and duration differ between contracts.

Stadtwerke Leipzig GmbH

Germany

notices in the register
86
awards
38

Who wins its contracts

Many suppliers
different companies won its awards
33
of the awards went to the three most frequent winners
9%
of its calls state an estimated value
3%

Based on 33 awards with a named winner over the last 3 years. Counted by award, not by value, because lot and framework amounts are not comparable. Concentrated means the three most frequent winners took 65% or more of the awards; many suppliers, under 35% with at least ten different winners.

Competition

tenders per lot on average (open and restricted procedures)
7.1
of those lots received a single tender
15%
of the awards went to companies based in another country
0%

As the official award notices state them, over the last 3 years. Tenders per lot count open and restricted procedures only: in a negotiated procedure or a direct award a single tender is the procedure itself. The country is the one the notice gives for the winner.

Who usually wins this buyer's contracts in this sector

Company Wins Total awarded Last win
Akkodis Germany GmbH 1 Apr 2026
demicon GmbH 1 Apr 2026
Exxeta AG 1 Apr 2026

Based on 3 awards with a linked company profile over the last 5 years.

15 open tenders right now

Market context

TED - Tenders Electronic Daily (Publications Office of the EU) publishes no value for this notice, so it cannot be placed among the open notices of its sector. The official documents may state one.

open now in IT services
7,179
median open notice
€897,255

Who wins in this market

Many suppliers

Germany · IT services

different companies won awards here
1,665
of the awards went to the three most frequent winners
4%
buyers awarded contracts here
1,058

Based on 2,565 awards with a named winner over the last 3 years. Counted by award, not by value, because lot and framework amounts are not comparable. Concentrated means the three most frequent winners took 65% or more of the awards; many suppliers, under 35% with at least ten different winners.

Competition

tenders per lot on average (open and restricted procedures)
8.6
of those lots received a single tender
18%
of the awards went to companies based in another country
5%
of the tenders came from another country
3%

As the official award notices state them, over the last 3 years. Tenders per lot count open and restricted procedures only: in a negotiated procedure or a direct award a single tender is the procedure itself. The country is the one the notice gives for the winner.

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