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Aperlena

TED - Tenders Electronic Daily (Publications Office of the EU) verified 4 hours ago Contract notice

Bulgaria - Computer support services - Subscription technical maintenance of computers, peripherals and network equipment: spare parts and consumables for the Parks and Urban Gardens SO

Original България - Услуги по оказване на помощ в областта на компютърните системи - "Абонаментна техническа поддръжка на компютърна техника, периферни устройства и мрежово оборудване: резервни части и консумативи на ОП „Паркове и градски градини"

Open Bulgaria Yugozapaden IT services

Buyer СТОЛИЧНА ОБЩИНА

34 days left

Key facts

Closes
23:59 (UTC+2)
Estimated value
€20,000
Competition
Open race
  1. Published
  2. Today
  3. Deadline open for 35 days
  4. Awarded pending

Bidding window

34 days from publication to deadline

Usual length

Notices of this kind (Bulgaria, open procedure, above the EU threshold) give a median of 31 days, half of them between 28 and 33 days, based on 10,557 notices of the last two years.

This buyer usually gives 29 days (median of its last 304 calls for tender).

View the official notice Watch this tender

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The Aperlena Verdict

Open race

No supplier dominates: 7 different companies have won the last 9 comparable contracts from this buyer over 5 years. This is a genuinely open race.

Based on 9 comparable awards by this buyer in this sector over 5 years. Every verdict is recorded before the outcome and graded against the award notice. How we score ourselves.

Summary

Machine-generated summary

The Parks and Urban Gardens municipal operator in Bulgaria (SO 'Parkove i gradski gradini') is procuring subscription technical maintenance and servicing of its IT and office equipment, including copiers, multifunctional devices, printers, servers, computer configurations and networks, plus delivery of consumables and spare parts. The contract covers preventive inspections, fault removal and replacement of defective parts, supply of materials for repairs, resolution of software problems, registry cleaning, diagnostics and tests, delivery and fitting of original or compatible consumables with recycling, installation and updating of standard software, network services including diagnostics, surveys, upgrades and NAS configuration, updating the websites so-parkove.com and park-vrana.com, maintenance of the related mail servers, 24-hour system backups, creation and administration of new mail accounts, and protection and backup of the websites and email.

Description

Абонаментна техническа поддръжка на компютърна техника, периферни устройства и мрежово оборудване: резервни части и консумативи на ОП „Паркове и градски градини" , съобразно изискванията на Техническата спецификация. Абонаментно техническо поддържане и сервизно обслужване на офис техника (копирни машини, мултифункционални устройства, принтери, сървъри, компютърни конфигурации, компютърни мрежи и др.) и доставка на консумативи и резервни части за нуждите на ОП „Паркове и градски градини", съобразно описаното в техническата спецификация, в това число: 1. Извършване на профилактични технически прегледи. 2. Отстраняване на възникнали технически дефекти и подмяна на дефектирали резервни части. 3. Доставка на необходимите за профилактика и ремонта спомагателни материали и резервни части. 4. Отстраняване на разнообразни софтуерни проблеми, затрудняващи нормалното ползване на компютърните системи, мрежи, периферни устройства или други устройства. 5. Почистване на регистри и временни ненужни файлове. 6. Диагностика и тестове на описаната техника; 7. Доставка и поставяне на оригинални или съвместими с модела на съответното устройство консумативи за копирните машини и мултифункционалните устройства, както и рециклиране на съответните консумативи. 8. Инсталация, преинсталация, настройка и обновяване на стандартни програмни продукти. 9. Мрежови услуги: диагностика, обследване и надграждане на мрежите в обектите на ОП ПГГ. Настройка и актуализация на мрежово устройство за съхранение на файлове - NAS. 10. Обновяване на уеб сайтовете: https://so-parkove.com и https://park-vrana.com. 11. Поддръжка на пощенски сървъри @so-parkove.com и @park-vrana.com. 12. Системни архиви на 24 часа. 13. Създаване и администриране на нови пощенски акаунти. 14. Защита и архив на сайтовете и електронната поща.

Terms of the procedure

How tenders are scored
На оценка подлежи Общата цена за изпълнение на поръчката, получена като сума от Обща цена за абонаментна поддръжка за 12 месеца и Общата цената за доставка и поставяне на консумативи.
Tenders go to
app.eop.bg/today/610703

As the official notice states them.

Bid or no-bid?

Six questions before you commit a team. Under each one, what the register holds on it. The answers are yours.

  1. In your favour:

    Do we meet every eligibility criterion?

    Open procedure: any interested supplier may submit a bid.

    Above the EU threshold: open to companies from any EU country.

  2. Your call:

    Can we deliver this with the team we have?

    Estimated at €20,000.

  3. Your call:

    Do we have two comparable references?

    Comparable work is in IT services.

  4. In your favour:

    Is the deadline realistic for a proper offer?

    34 days left, 24 of them working days.

  5. Your call:

    Is there a margin at the likely winning price?

    This buyer usually awards this kind of contract for between €30,415 and €78,920.

    Contracts here close a median of 0% above their estimate.

  6. In your favour:

    Do we know this buyer?

    7 different companies won the last 9 comparable contracts.

Can I bid?

  • Open procedure: any interested supplier may submit a bid. Above the EU threshold: open to companies from any EU country.
  • The notice is written in Bulgarian.
  • Certificates from another EU country? Check the equivalents on eCertis

Official source

Source: TED - Tenders Electronic Daily (Publications Office of the EU)

Always verify details on the official notice.

Report an error in this notice

Last verified against TED - Tenders Electronic Daily (Publications Office of the EU) 4 hours ago

Expected award price

likely award for this notice, from its published estimate of €20,000
€19,600 to €20,000

Comparable awards in this country and sector came in at a median of 100% of their published estimate, half of them between 98% and 100%, based on 196 awards of the last 3 years.

Each award is compared with the estimate of the same lots, framework agreements excluded. A published estimate may include options and renewals, so an award under it is not always a discount.

What this buyer has paid before

Based on 6 comparable contracts this buyer awarded in this sector over the last 4 years.

This notice
€20,000
Median award
€33,030
Middle half of past awards
€30,415 to €78,920

The estimate is smaller than three in four past awards.

Most recent awards

Award values as published by the official sources. Use them as a guide, not a rule: scope, lots and duration differ between contracts.

СТОЛИЧНА ОБЩИНА

Bulgaria

notices in the register
824
awards
369
awarded in total
€456.5M

Who wins its contracts

Many suppliers
different companies won its awards
197
of the awards went to the three most frequent winners
12%
of its calls state an estimated value
100%

Based on 314 awards with a named winner over the last 3 years. Counted by award, not by value, because lot and framework amounts are not comparable. Concentrated means the three most frequent winners took 65% or more of the awards; many suppliers, under 35% with at least ten different winners.

Competition

tenders per lot on average (open and restricted procedures)
3.1
of those lots received a single tender
20%
of the awards went to companies based in another country
1%

As the official award notices state them, over the last 3 years. Tenders per lot count open and restricted procedures only: in a negotiated procedure or a direct award a single tender is the procedure itself. The country is the one the notice gives for the winner.

One dot per award, on the day it was signed, sized by its value. A ring is an award with no published value.

Who usually wins this buyer's contracts in this sector

Company Wins Total awarded Last win
НИКРАМА ЕООД 3 Apr 2026
СИРМА ГРУП ХОЛДИНГ АД 1 €185,293 Aug 2025
ДАЙРЕКТ СЪРВИСИЗ ООД 1 €93,760 Mar 2026
ЕСРИ-БЪЛГАРИЯ ООД 1 €34,400 Aug 2026
ТехноЛогика ЕАД 1 €31,659 Sep 2026

Based on 9 awards with a linked company profile over the last 5 years.

18 open tenders right now

Market context

Larger than 7% of the open notices in IT services across Europe.

open now in IT services
3,225
median open notice
€563,955

Who wins in this market

Many suppliers

Bulgaria · IT services

different companies won awards here
169
of the awards went to the three most frequent winners
24%
buyers awarded contracts here
119

Based on 452 awards with a named winner over the last 3 years. Counted by award, not by value, because lot and framework amounts are not comparable. Concentrated means the three most frequent winners took 65% or more of the awards; many suppliers, under 35% with at least ten different winners.

Competition

tenders per lot on average (open and restricted procedures)
1.7
of those lots received a single tender
50%
of the awards went to companies based in another country
4%
of the tenders came from another country
5%

As the official award notices state them, over the last 3 years. Tenders per lot count open and restricted procedures only: in a negotiated procedure or a direct award a single tender is the procedure itself. The country is the one the notice gives for the winner.

Similar tenders

Open now

Open elsewhere in Europe

Matched by meaning across languages, from the notices' own words: the same kind of contract, open now in another country.

Awarded before

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34 days left

Open notice

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