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Workforce Solution - Transformation & Delivery Manager (CM)

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Summary

Machine-generated summary

British Business Bank Plc awarded a contract for a Transformation & Delivery Manager as part of its Contact Management Project, an ExCo-prioritised strategic initiative to create a single capability for managing external stakeholder relationships across the Investments function. The supplier provides delivery management, business analysis and implementation services, supporting business process analysis, requirements elicitation, operating model design, technology configuration and implementation, plus governance, support and service management arrangements. The contract was awarded to Alexander Mann Solutions Limited for EUR 135,150.88, the same as the estimated value within 1%. The award date was 2026-06-22 and the deadline for bids was 2026-06-08.

Description

A workforce programme offering professional, managerial, operational and administrative workers through a wide range of delivery routes, including statements of work (SOW). SOW: The Contact Management Project is an ExCo-prioritised strategic initiative intended to establish a single capability for managing external stakeholder relationships across the Investments function. The project seeks to address the current lack of visibility and transparency of external engagements, relationships and opportunity pipelines by implementing a centralised contact management solution and associated operating model. The project will deliver a consistent approach to managing external contacts, interactions, organisations and relationship information across Capital Allocation and wider Investments teams. In support of this objective, the project will undertake business process analysis, requirements elicitation, operating model design, technology configuration and implementation activities, alongside the establishment of governance, support and service management arrangements. Scope of services: The supplier will provide a Transformation & Delivery Manager. Providing delivery management, business analysis and implementation services to support the design, delivery and operationalisation of the Contact Management solution.

Official source

Source: Contracts Finder (UK Cabinet Office)

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Last verified against Contracts Finder (UK Cabinet Office) 39 minutes ago

Documents on Contracts Finder (UK Cabinet Office) (English)

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Market context

Avg. open tender · Business services
€19,645,561
6,508 open across Europe right now 99% below sector average
Buyer track record on Aperlena
38 notices tracked · 31 awarded
€2,865,411 in awarded contracts

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