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TED - Tenders Electronic Daily (Publications Office of the EU) verified 6 hours ago Contract notice

Finland - IT services: consulting, software development, internet and support - Expert services for MS Dynamics 365 and Power Platform

Original Suomi - Tietotekniset palvelut: neuvonta, ohjelmistojen kehittäminen, Internet ja tuki - MS Dynamics 365 ja Power Platform -asiantuntijapalvelut

Open Finland IT services

Buyer Helsingin kaupunki; DigiHelsinki Oy

10 days left

Key facts

Closes
12:00 (UTC+3)
Estimated value
€9.0M
€9,000,000
Procedure
Open procedure
  1. Published
  2. Today
  3. Deadline open for 13 days
  4. Awarded pending

Bidding window

13 days from publication to deadline

Shorter than usual

Notices of this kind (Finland, open procedure, above the EU threshold) give a median of 31 days, half of them between 27 and 35 days, based on 7,539 notices of the last two years. Fewer days than three in four comparable notices. Check the documents early and ask questions before the clarification deadline.

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Summary

Machine-generated summary

The City of Helsinki and DigiHelsinki Oy are jointly procuring expert services for applications built on Microsoft Dynamics 365 and Power Platform technologies. The procurement covers delivery and in-life services, further development and other expert services. These include activities during implementation projects and development initiatives as well as continuous services after go-live, such as support, maintenance, further development, processing of change requests, technical expert support, architecture and integration expertise, service management tasks and training. Services may also cover specification, design, implementation, testing, deployment, data migration, integrations, licence needs assessment and documentation. A framework agreement will be formed with three suppliers ranked in priority order, through individual call-off contracts. Maximum value is nine million euros (VAT 0%).

Description

Hankinta toteutetaan hankintarenkaana, jossa on mukana Helsingin kaupunki ja DigiHelsinki Oy (jäljempänä "Tilaaja"). Hankinnan kohteena on Microsoft Dynamics 365- ja Power Platform -teknologioihin pohjautuviin Sovelluksiin (jäljempänä ”Sovellukset”) liittyviä toimitus- ja käytönaikaisia palveluita, jatkokehitystä sekä muita asiantuntijapalveluita. Palveluilla tarkoitetaan sekä käyttöönottoprojektien ja kehittämishankkeiden aikaisia asiantuntijapalveluja että käyttöönoton jälkeisiä jatkuvia palveluja, kuten tuki- ja ylläpitopalveluja, jatkokehitystä, muutospyyntöjen käsittelyä, teknistä asiantuntijatukea, arkkitehtuuri- ja integraatio-osaamista, palvelunhallintaan liittyviä tehtäviä sekä koulutuksia. Palvelut voivat sisältää Sovellusten määrittelyä, suunnittelua, toteutusta, testaamista, käyttöönottoja, sekä käyttö-, ylläpito-, tuki- ja kehityspalveluita, arkkitehtuuripalveluita, mahdollisia toteutuksiin sisältyviä datamigraatioita ja integraatioita, toimitusten aikaista prosessien harmonisointitukea ja lisenssitarpeiden arviointia sekä koulutuspalveluita ja dokumentointia. Tämän hankinnan kohteen pohjalta toteutettavat Sovellukset tuotetaan Microsoft Dynamics 365- tai Power Platform -alustalle.  Hankinnasta muodostetaan puitejärjestely, johon valitaan kolme toimittajaa etusijajärjestyksellä. Kilpailutus toteutetaan avoimella menettelyllä. Hankintarenkaaseen osallistuvat tekevät kumpikin oman hankintapäätöksen ja sopimuksen puitejärjestelyyn valittujen tarjoajien kanssa. Hankinnan enimmäisarvo on yhdeksän (9) miljoonaa euroa (alv 0 %). Puitejärjestelyn perusteella Tilaaja ja Tilaajan toimialat, virastot, liikelaitokset ja DigiHelsinki Oy voivat hankkia Puitejärjestelyn tarkoittamia Palveluita tai Jatkuvia palveluita erillisillä toimitussopimuksilla. Toimitussopimukset voivat liittyä myös Tilaajan itse toteuttamiin tai yhteistyössä muiden sopimuskumppanien kanssa toteutettuihin Sovelluksiin. Jos saman Sovelluksen toteuttamiseen, ylläpitoon tai jatkokehittämiseen osallistuu useita toimittajia, vastuunjako ja toimittajien yhteistyövelvoitteet määritellään toimitussopimuksessa. Toimitukset voivat sisältää Microsoft Dynamics 365- ja Power Platform -toteutusten yhteydessä myös muilla teknologioilla toteutettuja komponentteja, kuten esimerkiksi integraation ulkoiseen tietokantaan, rajapintaan, tai ohjelmistokomponenttiin tms. Hankinnan kohde ja laajuus käy ilmi tarkemmin tarjouspyynnöstä ja sen liitteistä.

Terms of the procedure

How tenders are scored
Price
Small firms
The buyer marks this procedure as suitable for small and medium-sized firms.
Tenders go to
tarjouspalvelu.fi/helsinki?id=624926&tpk=2b378984-6d35-4c87-...

As the official notice states them.

Bid or no-bid?

Six questions before you commit a team. Under each one, what the register holds on it. The answers are yours.

  1. In your favour:

    Do we meet every eligibility criterion?

    Open procedure: any interested supplier may submit a bid.

    Above the EU threshold: open to companies from any EU country.

  2. Your call:

    Can we deliver this with the team we have?

    Estimated at €9.0M.

  3. Your call:

    Do we have two comparable references?

    Comparable work is in IT services.

  4. In your favour:

    Is the deadline realistic for a proper offer?

    10 days left, 8 of them working days.

  5. Your call:

    Is there a margin at the likely winning price?

    In this country this kind of contract is usually awarded for between €256,548 and €1.6M.

  6. Your call:

    Do we know this buyer?

    The buyer has 2 notices in the register and no pattern of winners yet.

Can I bid?

  • Open procedure: any interested supplier may submit a bid. Above the EU threshold: open to companies from any EU country.
  • The notice is written in Finnish.
  • Certificates from another EU country? Check the equivalents on eCertis

Official source

Source: TED - Tenders Electronic Daily (Publications Office of the EU)

Always verify details on the official notice.

Report an error in this notice

Last verified against TED - Tenders Electronic Daily (Publications Office of the EU) 6 hours ago

View the official notice

Expected award price

likely award for this notice, from its published estimate of €9,000,000
€5.4M to €9.0M

Comparable awards in this country and sector came in at a median of 98% of their published estimate, half of them between 60% and 100%, based on 106 awards of the last 3 years.

Each award is compared with the estimate of the same lots, framework agreements excluded. A published estimate may include options and renewals, so an award under it is not always a discount.

What this market pays

The buyer has too few awards of its own in this sector, so this is the range of the last 515 awards for IT services in Finland.

This notice
€9.0M
Median award
€587,590
Middle half of past awards
€256,548 to €1.6M

The estimate is larger than three in four past awards.

Award values as published by the official sources. Use them as a guide, not a rule: scope, lots and duration differ between contracts.

The buyer

Full buyer profile

Helsingin kaupunki; DigiHelsinki Oy

Finland

notices in the register
2

This buyer has no award history in this sector yet. Usual winners, IT services - Finland

Company Wins Total awarded Last win
CGI Suomi Oy 23 €169.9M Sep 2026
twoday Oy 14 €15.5M Jul 2026
Tietoevry Finland Oy 11 €31.5M Apr 2026
Gofore Finland Oy 11 €16.0M Sep 2026
Solita Oy 10 €17.1M Sep 2026

Based on 502 awards with a linked company profile over the last 2 years.

2 open tenders right now

Market context

Larger than 88% of the open notices in IT services across Europe.

open now in IT services
3,356
median open notice
€541,675

Who wins in this market

Many suppliers

Finland · IT services

different companies won awards here
311
of the awards went to the three most frequent winners
10%
buyers awarded contracts here
246

Based on 502 awards with a named winner over the last 3 years. Counted by award, not by value, because lot and framework amounts are not comparable. Concentrated means the three most frequent winners took 65% or more of the awards; many suppliers, under 35% with at least ten different winners.

Competition

tenders per lot on average (open and restricted procedures)
4.4
of those lots received a single tender
10%
of the awards went to companies based in another country
8%

As the official award notices state them, over the last 3 years. Tenders per lot count open and restricted procedures only: in a negotiated procedure or a direct award a single tender is the procedure itself. The country is the one the notice gives for the winner.

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Awarded before

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10 days left

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