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TED - Tenders Electronic Daily (Publications Office of the EU) verified 4 days ago Contract notice

Finland - IT services: consulting, software development, Internet and support - Case management solution as SaaS

Original Suomi - Tietotekniset palvelut: neuvonta, ohjelmistojen kehittäminen, Internet ja tuki - Asianhallintaratkaisu SaaS-palveluna

Open Finland IT services

Buyer Rovaniemen kaupunki

28 days left

Key facts

Closes
12:00 (UTC+2)
Procedure
Open procedure
  1. Published
  2. Today
  3. Deadline open for 58 days
  4. Awarded pending

Bidding window

57 days from publication to deadline

Longer than usual

Notices of this kind (Finland, open procedure, above the EU threshold) give a median of 31 days, half of them between 27 and 35 days, based on 7,595 notices of the last two years.

This buyer usually gives 23 days (median of its last 74 calls for tender).

View the official notice Watch this tender

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Summary

Machine-generated summary

The City of Rovaniemi is procuring a comprehensive case management system delivered as Software as a Service (SaaS). The solution covers case management, electronic services for residents, and electronic archiving. Detailed requirements are set out in the call for tenders and its annexes, including a description of the procurement subject, a requirements list with scored requirements and options, an information security and confidentiality agreement, security requirements, a delivery project agreement, support and maintenance services with service levels, a project plan, and named experts. The contract runs for a fixed term covering the delivery project until acceptance testing is successfully completed and the buyer has accepted the entire delivery project, after which it continues indefinitely.

Description

Hankinnan kohteena on Rovaniemen kaupungin asianhallintaratkaisun, asianhallinnan, sähköisen asioinnin ja sähköisen arkiston kattavan asianhallintajärjestelmäkokonaisuuden, hankinta SaaS-palveluna tarjouspyynnössä ja sen liitteissä määritellyn mukaisesti. Hankinnan kohde on kuvattu tarkemmin tarjouspyynnössä ja sen liitteissä, erityisesti liitteissä 1 "Hankinnan kohteen kuvaus", 2 "Vaatimusmäärittelyluettelo", 2.1 "Pisteytettävät vaatimukset", 2.2 "Optiot", 3 “Tietoturva- ja salassapitosopimus”, 3.1 “Tietoturvallisuusvaatimukset”, 5 “Toimitusprojektisopimus”, 6 “Tuki- ja ylläpitopalvelut ja palvelutasot”, 8 “Projektisuunnitelma” ja 9 "Asiantuntijat". SOPIMUSKAUSI Sopimus on voimassa määräaikaisena toimitusprojektin keston ajan eli siihen asti, kun hyväksymistestaus on onnistuneesti suoritettu ja Tilaaja on hyväksynyt toimitusprojektin kokonaisuudessaan. Sen jälkeen sopimus on voimassa toistaiseksi. Ks. myös tarjouspyynnön liite A "Pääsopimus" luku 4. HANKINNAN LAAJUUS Hankinnan laajuus on kuvattu tarjouspyynnössä ja sen liitteillä, erityisesti liitteillä: 1 "Hankinnan kohteen kuvaus", 7 "Hinnat" ja A "Pääsopimus".

Terms of the procedure

How tenders are scored
Kokonaisvertailuhinta; Laadullinen vertailuperuste: Pisteytettävät vaatimukset
Small firms
The buyer marks this procedure as suitable for small and medium-sized firms.

As the official notice states them.

Bid or no-bid?

Six questions before you commit a team. Under each one, what the register holds on it. The answers are yours.

  1. In your favour:

    Do we meet every eligibility criterion?

    Open procedure: any interested supplier may submit a bid.

    Above the EU threshold: open to companies from any EU country.

  2. Your call:

    Can we deliver this with the team we have?

    The register holds nothing on this. The official documents will.

  3. Your call:

    Do we have two comparable references?

    Comparable work is in IT services.

  4. In your favour:

    Is the deadline realistic for a proper offer?

    28 days left, 21 of them working days.

  5. Your call:

    Is there a margin at the likely winning price?

    In this country this kind of contract is usually awarded for between €253,274 and €1.6M.

  6. Your call:

    Do we know this buyer?

    The buyer has 116 notices in the register and no pattern of winners yet.

Can I bid?

  • Open procedure: any interested supplier may submit a bid. Above the EU threshold: open to companies from any EU country.
  • The notice is written in Finnish.
  • Certificates from another EU country? Check the equivalents on eCertis

Official source

Source: TED - Tenders Electronic Daily (Publications Office of the EU)

Always verify details on the official notice.

Report an error in this notice

Last verified against TED - Tenders Electronic Daily (Publications Office of the EU) 4 days ago

What this market pays

The buyer has too few awards of its own in this sector, so this is the range of the last 521 awards for IT services in Finland.

Median award
€587,590
Middle half of past awards
€253,274 to €1.6M

TED - Tenders Electronic Daily (Publications Office of the EU) publishes no value for this notice, so it has no mark on the scale. The official documents may state one.

Award values as published by the official sources. Use them as a guide, not a rule: scope, lots and duration differ between contracts.

Rovaniemen kaupunki

Finland

notices in the register
116
awards
11
awarded in total
€39.3M

Who wins its contracts

of its calls state an estimated value
10%

One dot per award, on the day it was signed, sized by its value. A ring is an award with no published value.

This buyer has no award history in this sector yet. Usual winners, IT services - Finland

Company Wins Total awarded Last win
CGI Suomi Oy 23 €169.9M Sep 2026
twoday Oy 14 €15.5M Jul 2026
Tietoevry Finland Oy 11 €31.5M Apr 2026
Gofore Finland Oy 11 €16.0M Sep 2026
Solita Oy 10 €17.1M Sep 2026

Based on 509 awards with a linked company profile over the last 2 years.

2 open tenders right now

Market context

TED - Tenders Electronic Daily (Publications Office of the EU) publishes no value for this notice, so it cannot be placed among the open notices of its sector. The official documents may state one.

open now in IT services
3,257
median open notice
€544,175

Who wins in this market

Many suppliers

Finland · IT services

different companies won awards here
315
of the awards went to the three most frequent winners
9%
buyers awarded contracts here
248

Based on 509 awards with a named winner over the last 3 years. Counted by award, not by value, because lot and framework amounts are not comparable. Concentrated means the three most frequent winners took 65% or more of the awards; many suppliers, under 35% with at least ten different winners.

Competition

tenders per lot on average (open and restricted procedures)
4.4
of those lots received a single tender
10%
of the awards went to companies based in another country
8%

As the official award notices state them, over the last 3 years. Tenders per lot count open and restricted procedures only: in a negotiated procedure or a direct award a single tender is the procedure itself. The country is the one the notice gives for the winner.

Similar tenders

Open now

Open elsewhere in Europe

Matched by meaning across languages, from the notices' own words: the same kind of contract, open now in another country.

Awarded before

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28 days left

Open notice

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