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simap.ch - Swiss public procurement platform verified 1 week ago Contract notice

Tender: Co-project management for introducing a new case management system for the social assistance, asylum and professional guardianship departments

Original Submission "Co-Projektleitung zur Einführung eines neuen Fallführungssystem für die Hauptabteilungen Sozialhilfe, Asyl und Berufsbeistand"

Open Switzerland Business services

Buyer Stadt Winterthur, Departement Soziales, Soziale Dienste

Key facts

Published
Procedure
Direct award
  1. Published

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Summary

Machine-generated summary

The buyer is seeking external co-project management to support the introduction of a new case management system for its social assistance, asylum and professional guardianship departments. The current software, 'KLIBnet', is technologically outdated, causes performance problems and blocks efficient digitalisation. The new system must support casework as a working tool and act as a secure system for client and financial accounting, documentation of case histories, invoicing, data security and more, where financial services must operate flawlessly at several levels. The external partner should guide the entire process, including the tender for the future solution.

Description

Im Rahmen des Projektes «Einführung eines neuen Fallführungssystems für die Hauptabteilungen Sozialhilfe, Asyl und Berufsbeistandschaft» wird die bisher verwendete Software «KLIBnet» abgelöst. Dieses Produkt ist technologisch veraltet was in der Praxis zu Performance-Problemen führt und eine effiziente Umsetzung von Digitalisierungsprozessen verhindert. Viele schweizerische Städte und Gemeinden haben in den vergangenen Jahren eine neue Softwarelösung eingeführt oder bereiten eine Ausschreibung vor. Projekte in dieser Art sind ausserordentlich kritisch, da die finanzielle Leistungserbringung auf verschiedenen Ebenen fehlerfrei funktionieren muss. Einerseits als unterstützendes Arbeitsinstrument für die Fallführung und andererseits als sicheres System in Bezug auf die Klienten- und Finanzbuchhaltung, die Dokumentation des Fallverlaufs, die Abrechnungen, die Datensicherheit usw. Die Vergabestelle ist auf eine äusserst fachkompetente und zuverlässige externe Unterstützung angewiesen, um den gesamten Prozess inkl. der Submission für die zukünftige neue Lösung erfolgreich umsetzen zu können.

Official source

Source: simap.ch - Swiss public procurement platform

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Last verified against simap.ch - Swiss public procurement platform 1 week ago

What this market pays

The buyer has too few awards of its own in this sector, so this is the range of the last 222 awards for Business services in Switzerland.

Median award
€1.0M
Middle half of past awards
€404,296 to €3.1M

simap.ch - Swiss public procurement platform publishes no value for this notice, so it has no mark on the scale. The official documents may state one.

Award values as published by the official sources. Use them as a guide, not a rule: scope, lots and duration differ between contracts.

Stadt Winterthur, Departement Soziales, Soziale Dienste

Switzerland

This buyer has no award history in this sector yet. Usual winners, Business services - Switzerland

Company Wins Total awarded Last win
DE_VüCH AG 10 €13.1M Dec 2025
FR_FORVIS MAZARS SA 5 €2.2M Sep 2026
FR_SPS Service Privé de Sécurité SA 4 €5.1M Mar 2026
FR_Médecine et Hygiène Société Coopérative 4 €163,962 Jan 2026
FR_EBSCO INFORMATION SERVICES SAS 4 Jul 2025

Based on 242 awards with a linked company profile over the last 2 years.

Market context

simap.ch - Swiss public procurement platform publishes no value for this notice, so it cannot be placed among the open notices of its sector. The official documents may state one.

open now in Business services
7,460
median open notice
€354,296

Who wins in this market

Many suppliers

Switzerland · Business services

different companies won awards here
187
of the awards went to the three most frequent winners
8%
buyers awarded contracts here
107

Based on 242 awards with a named winner over the last 3 years. Counted by award, not by value, because lot and framework amounts are not comparable. Concentrated means the three most frequent winners took 65% or more of the awards; many suppliers, under 35% with at least ten different winners.

Competition

tenders per lot on average (open and restricted procedures)
7.6
of those lots received a single tender
5%
of the awards went to companies based in another country
7%
of the tenders came from another country
0%

As the official award notices state them, over the last 3 years. Tenders per lot count open and restricted procedures only: in a negotiated procedure or a direct award a single tender is the procedure itself. The country is the one the notice gives for the winner.

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