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Public Contracts Scotland verified 1 month ago Contract award

Session Recording and Heatmapping Analytics

Awarded United Kingdom IT services

Buyer Social Security Scotland

€16,891 awarded value

Key facts

Awarded
Procedure
Open procedure Anyone may submit a bid, in one step, with no pre-selection. Full entry
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Awarded to

Computacenter

Awarded value
€16,891
Record with this buyer
9 contracts from this buyer in the register, €3.9M in total

Summary

Machine-generated summary

Social Security Scotland, acting through the Scottish Ministers, bought a subscription for a Screen Recording and Heat Mapping Analytics package for its online application forms. The contract was awarded to Computacenter. The awarded value is EUR 16,890.88. The award date is 2026-02-26. The purchase was made against the Scottish Government Software Value Added Reseller Services Framework SP-21-034, also referred to as the Scottish Government Software Value Added Reseller Framework. The contract runs for two years with no options to extend. It is not a fixed price contract, so actual spend may vary against the stated contract value.

Timing

  1. Awarded
  2. Published

Description

The Scottish Ministers acting through Social Security Scotland have a requirement for the provision of Session Recording and Heatmapping Analytics. This requirement is for the purchase of a subscription for a Screen Recording and Heat Mapping Analytics package for the Social Security Scotland online application forms. Award against framework: Scottish Government Software Value Added Reseller Framework Award against framework: Scottish Government Software Value Added Reseller Services Framework SP-21-034 This contract is for two (2) years with no options to extend. Please be aware that this is not a fixed price contract and, as such, actual spend may vary against the contract value stated above. (SC Ref:827825)

Official source

Source: Public Contracts Scotland

Always verify details on the official notice.

Last verified against Public Contracts Scotland 1 month ago

Documents on Public Contracts Scotland (English)

Market

IT services in United Kingdom

this buyer's median award in this sector
€142,699
More figures

What this buyer has paid before

Based on 18 comparable contracts this buyer awarded in this sector over the last 4 years.

This award
€16,891
Median award
€142,699
Middle half of past awards
€13,738 to €691,832

The award sits inside the usual range.

Most recent awards

Award values as published by the official sources. Use them as a guide, not a rule: scope, lots and duration differ between contracts.

Market context

open now in IT services
3,256
median open notice
€450,000

Who wins in this market

Many suppliers

United Kingdom · IT services

different companies won awards here
821
of the awards went to the three most frequent winners
10%
buyers awarded contracts here
437

Based on 1,525 awards with a named winner over the last 3 years. Counted by award, not by value, because lot and framework amounts are not comparable. Concentrated means the three most frequent winners took 65% or more of the awards; many suppliers, under 35% with at least ten different winners.

The buyer in figures

Social Security Scotland

notices in the register
73
awards
71
awarded in total
€30.6M

Who wins its contracts

Moderately concentrated
different companies won its awards
31
of the awards went to the three most frequent winners
56%

Based on 71 awards with a named winner over the last 3 years. Counted by award, not by value, because lot and framework amounts are not comparable. Concentrated means the three most frequent winners took 65% or more of the awards; many suppliers, under 35% with at least ten different winners.

One dot per award, on the day it was signed, sized by its value. A ring is an award with no published value.

Social Security Scotland

United Kingdom

Awards most often to

  1. Venesky Brown Ltd 21 awards €8.4M
  2. Harvey Nash Limited 10 awards €1.8M
  3. Computacenter 9 awards €3.9M

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