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Birmingham City Council - procurement contract register (City Observatory) verified 2 weeks ago Contract award

Rol Solutions Ltd - Govmetric

Awarded United Kingdom

Buyer Birmingham City Council

€13,392 awarded value

Key facts

Awarded
  1. Published Awarded
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Awarded to

Rol Solutions Ltd

Awarded value
€13,392
Award date
Record with this buyer
2 contracts from this buyer in the register, €28,603 in total

Summary

Machine-generated summary

Birmingham City Council awarded a contract for customer satisfaction services, known as Govmetric, to Rol Solutions Ltd. The contract is a direct contract (non-framework) under the Procurement Act 2023. Rol Solutions Ltd is a supplier that is neither an SME nor a VCSE. The contract started on 1 November 2025 and runs until 31 October 2026. The contract value is GBP 11,445.00 excluding VAT and GBP 13,734.00 including VAT, as stated in the procurement contract register of Birmingham City Council. The department responsible is Strategy, Insight and Governance - Communications.

Key points

Customer Satisfaction Directorate: Strategy, Insight And Governance Department: Strategy, Insight & Governance - Communications Goods, works or services: Services Let under: Procurement Act 2023 Type of contract: Contract (Non-Framework) Supplier: Rol Solutions Ltd Supplier profile: SME No, VCSE No Initial value ex VAT: GBP 11,445.00 Current value ex VAT: GBP 11,445.00 Current value inc VAT: GBP 13,734.00 Contract start: 2025-11-01 Current end date: 2026-10-31 Source: Birmingham City Council procurement contract register (City Observatory, Open Government Licence v3.0)
Original text
Customer Satisfaction Directorate: Strategy, Insight And Governance Department: Strategy, Insight & Governance - Communications Goods, works or services: Services Let under: Procurement Act 2023 Type of contract: Contract (Non-Framework) Supplier: Rol Solutions Ltd Supplier profile: SME No, VCSE No Initial value ex VAT: GBP 11,445.00 Current value ex VAT: GBP 11,445.00 Current value inc VAT: GBP 13,734.00 Contract start: 2025-11-01 Current end date: 2026-10-31 Source: Birmingham City Council procurement contract register (City Observatory, Open Government Licence v3.0)

Official source

Source: Birmingham City Council - procurement contract register (City Observatory)

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Last verified against Birmingham City Council - procurement contract register (City Observatory) 2 weeks ago

Documents on Birmingham City Council - procurement contract register (City Observatory) (English)

Birmingham City Council

United Kingdom

notices in the register
136
awards
125
awarded in total
€18.0M

Who wins its contracts

Many suppliers
different companies won its awards
106
of the awards went to the three most frequent winners
9%
of its calls state an estimated value
95%

Based on 120 awards with a named winner over the last 3 years. Counted by award, not by value, because lot and framework amounts are not comparable. Concentrated means the three most frequent winners took 65% or more of the awards; many suppliers, under 35% with at least ten different winners.

One dot per award, on the day it was signed, sized by its value. A ring is an award with no published value.

Awards most often to

  1. Rw Services Contractors Ltd 7 awards €136,901
  2. KPMG LLP 2 awards €200,071
  3. Birmingham Community Matters 2 awards €35,065

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