Provision of CEP (Customer Engagement Platform) and CDP (Customer Data Platform) Software

Thameslink Southern Great Northern Limited (TSGN) awarded a contract for a hybrid Customer Engagement Platform (CEP) and Customer Data Platform (CDP). The software supports customer communications, engagement and data-driven insight across digital channels, enabling personalised communications, targeted campaigns, real-time insight into customer behaviour, and replacement of fragmented tools. The contract was awarded to Access UK Ltd. The award date was 2026-09-15 and the contract status is awarded. No contract value, bid count, duration or return-to-market date is given in the notice.

Description

2 open tenders right now

• Planned Preventative and Reactive Maintenance of Compressed Air Systems No deadline published
• Depot Fire Break & Void Detection Surveys No deadline published

Recent awards

• Provision of CEP (Customer Engagement Platform) and CDP (Customer Data Platform) Software

  awarded to Access UK Ltd

• Provision of Lighting High Mast Maintenance

  awarded to Abacus Lighting Limited

• Agreement for Management, Maintenance and Support of Ticket Vending Machines

  awarded to Scheidt & Bachmann Fare Collection Systems GmbH

Market context

Buyer track record on Aperlena

10 notices tracked · 5 awarded